Full Time Security Officer

Range:

45,600.00 - 68,400.00 CAD

Job Description:

Security Officer

GAME ON – OLG needs you

We’ve said GAME ON, and we mean it – OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based gaming channels. Over the course of fiscal 2023-24, OLG delivered a record $2.4 billion in net profit to the Province of Ontario. OLG is now expanding our horizons even further, with a new strategic direction that builds on successes to date as a world class gaming entertainment leader with a globally admired omni-channel platform.

We are ready to take this game to the next level and need a passionate Security Officer to conduct front-line security and safety services with excellent customer service in order to protect employees, facilities, assets and visitors to OLG corporate centres .

YOUR ROLE IN THE GAME

Reporting to the Manager Corporate Security, you will be empowered to:

• Manage, control and monitor visitor and employee access by utilizing strict access control principles and technology and conduct building patrols to ensure constant safety of OLG properties
• Review and monitor CCTV platforms, documenting discrepancies and save video if required.
• Pick-up, secure and confirm shred material destruction to ensure proper disposal of sensitive information including active single tickets and confidential materials.
• Operate, maintain inspect and document all security, life-safety and first aid equipment, including symptom relief medication and associated equipment to ensure equipment is up-to-date and fully functional
• Respond promptly and appropriately to emergency and non-emergency situations to ensure all security/safety concerns are addressed and managed
• Develop, implement, and maintain a strict key control program; maintain and update operational manuals relating to security and fire safety pertaining to corporate locations; verify that required employees are following AGCO regulations
• Prevent losses and damage by reporting irregularities, informing violators of policy and procedures and issuing trespass notices, if required, to maintain compliance with OLG security standards
• Create reports of daily activities and irregularities, maintain daily log and conduct investigations, detailing information including witness/suspect statements, preservation of evidence and respond to inquiries about OLG security procedures and policies to ensure security/safety investigations and issues are promptly addressed
• Monitoring of site UPS, Environmental Systems and Computer Rooms.
• Perform back-up shipping and receiving duties as required
• Conduct after-hours and weekend vehicle patrols and cross-monitor via CCTV and Access Control for all GTA locations to maintain security/safety at all times
• Conduct verification of major ticket winners using the M-Guard system and provide back-up customer service for the Toronto Prize Centre in order to streamline daily operations and ensure prize validity

WHAT YOU NEED TO PLAY

Work Experience: Minimum 1 year of experience in a Security Officer role in a Corporate or Office environment   

Education: University or College Degree/Diploma in Law or Security Administration or related field | Must have valid CPR and First Aid training from a recognized training provider.  | Accredited training in de-escalation techniques and use of force requirements. | Familiar with security technology including access control, CCTV and incident management systems.

Critical Skills: Interpersonal skills | Excellent written and oral communication skills | Detail oriented with sound problem solving skills | Ability to work in various conditions

Negotiation and Influence: Ability to negotiate and influence effectively while being open to perspectives and maintaining strong relationships

Strategic Thinker: Strong strategic and critical thinker with ability to delve into unique challenges and find creative solutions

Collaboration & Fun: Inclusive and collaborative work style while creating fun and excitement in our work

Integrity and Trust: Do what's right and operate with transparency and openness

Licenses, Registrations, Certificates: AGCO Category 2 Gaming Assistant Registration (Initiated at offer stage - employment is conditional upon obtaining and maintaining this license)
 

PERKS OF JOINING OUR TEAM

• Part of a Bigger Picture: socially responsible company that gives back all its profits to the province and people of Ontario
• Flexible Work Environment: to help balance both work and life
• Freedom to Innovate: supports new and better ways to be successful
• Be your Authentic Self: environment that values diversity as a source of strength
• Learning Galore: 24-7 access to robust online learning programs 
• Public Service Pension Plan: participate in a major defined benefit pension plan sponsored by the Government of Ontario
• Variable Pay Program: performance-based incentives to share in our success (Permanent OLG Employees Only)

Learn about OLG – GAME ON!

OLG’s purpose is to contribute to a better Ontario by delivering great entertainment experiences for our customers. We are a multi-billion-dollar organization with a wide array of business lines including, lottery, land-based casinos, digital lottery and casino, horseracing, and charitable gaming. OLG is amidst a massive transformation focusing on being customer obsessed and bringing our digital business to a whole new level.

The key to our success is our people. Our culture will be grounded in true, positive partnerships that embrace trust, clarity, and openness in all that we do. We are supporting and empowering employees and teams across the organization through greater accountability, leadership development and growth opportunities. OLG is embracing more flexible work options and family friendly work practices including hybrid work.

Equity, diversity, and inclusion are essential elements of our culture and cornerstones of the Five Truths that OLGers Live by.  At OLG, our employees have the space to be themselves and use their perspectives and skills to benefit the people and the Province of Ontario.

While we are re-shaping and growing our business, we are unwavering when it comes to living our purpose, and ensuring our business delivers meaningful benefits for the people of Ontario. OLG’s net profits are reinvested back into the province, contributing to the quality of life for Ontarians.

To learn more about OLG go to our website at  www.olg.ca  

We look forward to hearing from you, interested applicants please apply online by November 30, 2025.

OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at careers@olg.ca if you require accommodation at any time throughout the hire process.

We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.

#LI-ONSITE

Personal information is collected by the Ontario Lottery & Gaming Corporation (OLG) and/or its third party service provider(s) under the authority of the Ontario Lottery and Gaming Corporation Act, 1999, SO 1999, c 12, Sch L and the Employment Standards Act, 2000, S.O. 2000, c. 41 (as amended) and will be used for the purpose of determining qualifications for employment with OLG and for recruitment modernization initiatives. The information will be managed in accordance with all applicable laws, OLG’s Protection of Privacy Policy (the Policy) and related policies and procedures. For any questions about this collection, please contact careers@olg.ca, 800-70 Foster Drive, Sault Ste. Marie, ON, P6A 6V2.