About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Your seaside gathering place in the Caribbean's culinary capital. When you arrive in Anguilla, the stresses of everyday life are left far behind. Set along the island’s northwest shore, our Forbes Travel Guide Five-Star Resort is the perfect place to make memories with friends and family. Settle into one of our spacious accommodations – 80 percent with ocean views – and fill your days with water sports, relaxing pool time and exotic dining experiences.About the role:
Reporting to a team of Assistant Front Office Managers, the Front Office Supervisor is responsible for supervising the activities that create the first impressions of our Guests.
What you will do:
As Front Desk Supervisor, you will supervise a team of Front Desk Agents and the Front Desk operations during your assigned shift to a consistently high standard, ensuring all communication channels operate flawlessly. In addition, you may be required to provide assistance to the Concierge team and other Bell Attendant to ensure the success of the Front Office operations.
What you bring:
The qualified applicant will have an excellent personality, superior computer skills and a thorough understanding of the room types, rates, occupancy and selling strategies. Attention to detail and accuracy in information is an absolute necessity. Previous experience with Opera and previous supervisory experience in a luxury Resort preferred. This position requires a high level of professionalism with a friendly and calm demeanor in a sometimes demanding environment.
We are seeking candidates who have a passion for providing the best in class service and can connect with guests by demonstrating the finer touches of luxury service.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
Schedule & Hours:
The successful candidate will be hired as a full-time employee. Successful candidates are expected to work early mornings, days, evenings, holidays, weekends and night coverage when required.