As the Front Desk Coordinator at our Seligman Investments office in Menlo Park, you will be the primary greeter and administrative hub, responsible for creating a welcoming first impression, managing visitor flow, handling communications (calls, emails, mail), coordinator for conference rooms, providing general office support like supply management and data entry, ensuring smooth daily operations and a positive experience for clients and staff.
Key Responsibilities
- Visitor & Client Interaction: Greeting guests, verifying credentials, directing visitors, and ensuring comfort.
- Communication Management: Answering, screening, and forwarding calls; managing emails, correspondence, and deliveries.
- Scheduling & Logistics: Booking meetings, managing calendars, and coordinating conference room usage.
- Administrative Support: Data entry, filing, preparing expenses, and handling overflow tasks.
- Office Maintenance: Keeping the reception and office area tidy, stocked, and organized; coordinating office repairs.
This is an onsite role where you will work 5 days per week from our offices in Menlo Park.
Required Qualifications
- Education: High School Diploma or GED (required); Associate's/bachelor's degree in hospitality or admin is a plus.
- Experience: Previous roles in reception, customer service, or office administration are highly valued.
- Communication: Excellent verbal and written skills; professional, friendly, and courteous demeanor.
- Technical Skills: Proficiency in MS Office Suite (Word, Excel, Outlook), scheduling software, phone systems, printers, etc..
- Organizational Skills: Strong time management, multitasking, attention to detail, and ability to prioritize tasks.
- Problem-Solving: Ability to handle issues calmly and professionally.
- Core Qualities: Reliability, punctuality, customer-focused approach, and ability to work under pressure.
Preferred Qualifications
- Excellent communication & customer service.
- Strong organization, multitasking, and time management.
- Professionalism and ability to work under pressure.
- Proficiency with office software (MS Office).
About Our Company
We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
The estimated base salary for this role is $73,000-$80,000 per year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Full time
Non-Exempt
Business Support & Operations
AMINV US Asset Management