Ford Service Advisor

Dealership:

L0577 Priority Ford Norfolk

Service Advisor Opportunity – Join a Winning Team at Priority Ford Norfolk!

Are you a customer-focused professional who thrives in a fast-paced automotive environment? Priority Ford in Norfolk, VA is looking for a motivated Service Advisor to be the bridge between our customers and our service department. If you’re driven, organized, and ready to grow your career, we want to hear from you.

Why Priority Ford Norfolk?

Priority Ford is part of the Lithia & Driveway (LAD) family—one of the largest and fastest-growing automotive retailers in the nation. With over 300 locations and a commitment to innovation through Driveway, Lithia is redefining the car-buying and ownership experience. That means real opportunity for career advancement, stability, and long-term growth.

What You’ll Do:

• Greet customers and provide a top-tier service experience from start to finish
• Accurately write service repair orders and communicate vehicle concerns
• Coordinate with technicians to ensure timely and quality repairs
• Keep customers informed on progress, timelines, and recommended services
• Upsell maintenance and repair services ethically and effectively
• Deliver a seamless, professional experience that builds long-term customer loyalty

What We’re Looking For:

• Prior Ford experience is a plus
• Strong communication and customer service skills
• Ability to multitask and stay organized in a high-volume environment
• Basic understanding of automotive systems and services
• Positive attitude and team-first mindset

What We Offer:

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Join a company that invests in your future.

At Priority Ford Norfolk, you’re not just taking a job—you’re building a career with a company that’s leading the future of automotive retail.

Apply today and drive your career forward with Lithia & Driveway!

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.