About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Your seaside gathering place in the Caribbean's culinary capital. When you arrive in Anguilla, the stresses of everyday life are left far behind. Set along the island’s northwest shore, our Forbes Travel Guide Five-Star Resort is the perfect place to make memories with friends and family. Settle into one of our spacious accommodations – 80 percent with ocean views – and fill your days with water sports, relaxing pool time and exotic dining experiences.About the role
We are seeking a dynamic F&B Outlet Manager to oversee our restaurant, bar, and live music lounge, a vibrant destination at the heart of Anguilla’s social scene. In this role, you will lead and develop a high-performing team, delivering exceptional, personalized guest experiences while driving operational excellence. You will manage all aspects of the outlet, including staffing, training, bar programming, labor and cost control, inventory, and overall financial performance. This position requires a hands-on leader with strong F&B experience, business acumen, and a passion for creating elevated, memorable experiences in a fast-paced environment.
At Four Seasons, you’ll be part of a culture built on accountability, continuous feedback, and a commitment to delivering your best every day.
What you will do
Lead the daily operations of the lounge, ensuring service standards are consistently exceptional.
Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s All-Day or Fine Dining Restaurant to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.
Handle all guest requests with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve guest complaints; assist guests in all inquiries in connection with resort services.
Champion the Four Seasons culture of care, professionalism, and collaboration.
Drive financial performance by managing revenue, controlling costs, and maximizing profitability.
Oversee the beverage programme (requiring extensive bar knowledge), ensuring quality, innovation, and strong commercial results.
Continuously enhance the guest experience, ensuring the lounge remains a vibrant and desirable destination.
What you bring
Fluent in English, written and verbal. Spanish or another second language would be considered an asset.
Post-secondary education specializing in hotel/restaurant management or culinary arts, or equivalent experience is required.
Must have at least 3-5 years’ previous management experience in a luxury hospitality environment with Forbes Five-Star experience
Ability to promote best practices and set high standards of Food & Beverage excellence
Must be familiar with global food and beverage trends and cuisines.
Passion for learning and teaching
Professionally respected within the field of F&B
Computer savvy with Microsoft Office Suite
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
Schedule & Hours:
• Schedule: Full-Time | Rotating Shifts
Availability Required: Flexible and available to work weekdays, nights and weekends