Job Description:
Overview:
The Fleet Program Manager is responsible for the strategic planning, operational management, and financial oversight of Synchrony’s corporate fleet program. This role serves as the primary point of contact and coordinator across multiple internal teams and external partners to ensure the effective sourcing, acquisition, maintenance, compliance, safety, and disposition of company vehicles. The manager drives cost efficiency, regulatory compliance, and risk mitigation throughout the fleet lifecycle, supporting Synchrony’s business units and executive leadership.
The role will also support a corporate hoteling and flexible office space management app (Cloudbooking and Deskpass). The role focuses on improving the desk/room booking experience, managing space inventory and booking policies, and partnering with the software vendor, Facilities, Real Estate, IT, and Security on workflows and integrations.
Our Way of Working
We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events.
*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.
Key Responsibilities:
Fleet Budgeting/Financials: Partner with Finance to plan, approve, and manage annual fleet spend, POs, and invoice reconciliation to P&L budgets.
Acquisition & Lifecycle: Manage vehicle selection, ordering/approvals, executive vehicles, and retirement plans with Sourcing, FMS, and OEMs.
Contracts/Vendors: Support OEM negotiations, manage sourcing partnerships, and maintain vendor relationships to optimize cost and performance.
Compliance & Licensing: Ensure registration and insurance renewals and meet state/local requirements; serve as DMV contact as needed.
Safety & Risk: Run the Fleet Safety Program (driver monitoring, MVRs, incident reporting, training) to reduce risk.
Driver Support: Lead driver communications, exceptions, escalations, and training for a compliant, positive experience.
ESG & Reporting: Provide emissions data and support sustainability initiatives with ESG partners.
Governance: Maintain policies; annual reviews, and safety assessments for continuous improvement.
Incidents/Legal: Make accident-related decisions and coordinate investigations with Legal/HR and law enforcement.
Operations: Track monthly metrics; manage fuel cards, tolling, maintenance approvals, and vehicle movements to control cost and improve efficiency.
Stakeholders: Collaborate with Finance, HR, Legal, Regulatory/Licensing, Benefits, ESG, Training, and external partners (FMS, OEMs, insurers, law enforcement).
Perform other duties and/or special projects as assigned.
Stakeholder Engagement:
This role partners with multiple internal teams including Facilities, Finance, Human Resources, Legal, Regulatory & Licensing, Benefits, ESG, and Training, as well as external providers including Fleet Management Services (FMS), OEMs, insurers, and law enforcement.
Qualifications/Requirements:
Experience managing Vendors and Vendor processes
Financial experience with budgets and purchase order management
Excellent communication and stakeholder management skills
Ability to analyze data and drive process improvements
Desired Characteristics:
Experience in Fleet Management preferred
Experience in Vendor Negotiation preferred
Program Coordination experience preferred
Knowledge of vehicle regulatory compliance and safety programs preferred
Familiarity with fleet management systems (e.g. Xcelerate) preferred
Familiarity with Supplier Portals (e.g. Coupa) preferred
Familiarity with Workspace Management systems (e.g. Deskpass) preferred
Experience with a Cloud Booking System preferred
Grade/Level: 07
The hourly rate range for this position is $25.50 - $35.00/hr USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience or skill level.
Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Our Commitment:
When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all.
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time
Job Family Group:
Other Business Administration