At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
The coordinator will assist the Financial Operations DBI team in monitoring customer invoice deliveries, resolving invoice interface issues, and providing audit support.
KEY RESPONSIBILITIES
- Invoice Delivery: monitor systems to ensure that invoices are delivered to customers and resolve any delivery issues.
- Invoice Interface Errors: Work with the different teams to resolve issues in generating invoices.
- Collaboration with other WFS Inc departments to ensure data accuracy and timely resolution of exception conditions
- Keep management apprised of issues and concerns while responding timely and accurately
- Maintain reports and logs intended to ensure completeness of incoming data, track status of exceptions, ensure regulatory compliance
- Coordinate cross functionally to improve the department’s efficiency and effectiveness
- Identify opportunities for continuous process improvement
- May involve testing changes to our existing system as subject matter experience increases
- Over time, and as subject matter experience increase, may become involved in training and assisting new and existing associates on new processes or current processes, as needed.
- Other Duties as assigned
REQUIREMENTS
- Must have polished communication skills with a strong sense of customer service
- Must be capable with Microsoft Office Excel and Word
- Must be able to work autonomously, as well as with team members, in a fast-paced, deadline driven, multi-cultural environment
- Must be self-motivated and have excellent time management skills
- Excellent English level (B2 or higher)
- Good Excel Knowledge
- Experience with Oracle R12 is a nice to have
- Must have a well develop skill of attention to detail
- Ability to adapt to the changing needs of the business
- Strong organizational, problem solving and analytical skills
- Logistics industry billing experience preferred
- 1 year in the current position (internal candidates)
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Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at: https://www.wfscorp.com/en/privacy-center.
PetroServicios de Costa Rica, S.R.L.