Position Overview
The Field Training Coordinator plays a key role in enabling effective training execution across international markets. This role prepares local trainers for success by managing administrative, logistical, and local market training delivery elements, such as coordinating schedules and ensuring materials and systems are ready. Through close operational support, this individual helps drive consistent, high-quality training experiences across geographies in coordination with training delivery staff.
We’re looking for:
- A highly organized planner who ensures every training event runs smoothly
- A proactive team player who anticipates trainers and logistical needs, and adapts quickly to changing requirements or market conditions
- A strong communicator who works seamlessly with local trainers and training stakeholders across multiple country markets
- A detail-focused professional who manages documentation, materials, and systems with precision
Responsibilities
Training Delivery Coordination
- Collaborate with local trainers and field roles to schedule and support field training programs
- Ensure local readiness and alignment ahead of training sessions
- Ensure timely completion of training deliverables at the highest level
- Administrative & Logistical Support
- Own administrative tasks, including training and timelines, communications, documentation, and attendance tracking
- Coordinate logistics, such as room booking, invites, technology, and material distribution
- Serve as the central point of contact for training coordination, reducing local trainer workload
Training Readiness
- Confirm availability and accuracy of training materials, resources, and tools prior to delivery
- Ensure systems (e.g., LMS or scheduling platforms) are updated and prepared
- Troubleshoot issues that may affect training execution and take proactive steps to resolve
Stakeholder Partnership
- Maintain ongoing communication with trainers and regional training leads to align on needs
- Adapt support based on market conditions, changes in training content, or stakeholder feedback in coordination with the international instructional design team
- Provide regular updates to key partners on training coordination progress and needs
Education and Experience
- Bachelor’s degree in business, education, human resources, or related field
- Demonstrated experience in training coordination, operations, or administrative support
- Experience in healthcare, life sciences, or commercial operations preferred
Skills and Competencies
- Strong organizational and project management skills to coordinate training schedules and logistics with accuracy and efficiency
- Strong problem-solving and critical thinking skills to navigate unexpected challenges and ensure smooth execution of live training sessions
- Excellent communication skills to liaise with local trainers and manage training-related correspondence clearly and effectively across multiple markets and cultures
- Proactive mindset with the ability to anticipate and address logistical and administrative needs before they become blockers
- Skilled in managing documentation and administrative processes, with high attention to detail
- Flexible and adaptable in fast-changing environments, able to adjust support based on evolving training needs
- Collaborative and service-oriented, consistently enabling trainers to focus on delivery while managing the backend execution seamlessly
Additional Information
The position is hybrid, based in our Hammersmith, London office.
#LI-Hybrid #LI-JW1
Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.
We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
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