Overview & Responsibilities
- Under the direction of the Supervisor, provides dedicated support to the Field Service Organization and our customers.
- Organize travel arrangements including travel request approval, hotel, flights, hire car, visas, work permits, EHS matters, collecting all required supporting documents prior to dispatch etc.
- Assist to place purchase order to sub-vendors and verify invoices.
- Updates data files, personnel database, and controlled documents.
- Monitoring and updating of job planning schedule.
- Assist with Field Service assignment tracking and manpower scheduling.
- Administration of quotations and purchase orders.
- Assist with preparation of job-related crew letters.
- Performs general office work and any other ad hoc requirements.
- Required to work outside the normal office hours or weekends (home base or office) due to changing service demands.
- Capture and input Field Service jobs associated costs (man-hours and expenses) into ERP system including collection of timesheets and expense reports.
- Assist in preparation of Sales Invoice, calculation of invoice amount as per PO definition.
- Assist to provide support to customers in all enquiries in invoicing matters.
- Support to Technical Service Department for dispatching, invoicing etc.
- Maintain FSE utilization, CVs, Safety training records, personal information and all data pertaining to work and dispatch.
- Filing of quotation and sales invoices.
- Maintains approved vendor list (AVL) including personnel details.
- Support Finance and EHS for internal/external audit.
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