About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
The role demands end to end ownership of timely completion of Contractual PM's. Timely completion of PM's is critical to avoid penalty from the customer. Role requires constant engagement & coordination with the customer, CE, FSM and CSMs. Document PM EER copies for Billing. This involves Interacting with the NCR leadership team. Higher service delivery with a lower HC, by automation & higher level of job. Yearly PM performed around 55k machines. To schedule PMI calls for SEA Financial customers. Coordinate specific aspects of the PMI, de-installation and site survey requests associated with Global Accounts. Setting up Calls with Customer and with NCR Leadership team in providing PMI progress.
Position involves coordination & communication with customers, different vendors or within team members from site visit to handing over to customers with complete installation of deliverables
Respond immediately to customer or vendor concerns/problems by resolving them or by escalating them to appropriate stakeholders
Responsible for scheduling customer installation activity
Overall Project Management & Planning capability (Adherence to processes and systems and smooth functioning without follow-ups)
Constant planning and effort to achieve deliveries within allotted time frame
Coordinating and monitoring the performance of vendors in maintaining the timeframe
Understands and performs the various Customers/Vendors Scope of Services and elevates/ escalates issues when appropriate and/or according to established procedures
Chase for quotation approval and follow up on job completion
Represents NCR in a manner that reflects positively on the image and reputation of the company
QUALIFICATIONS:
Computer skills: Applicants must be proficient with Microsoft Tools, including Intermediate Excel (Power Pivot, Data Validation, Nested Formula, Index Function etc.) and PowerPoint
Communication skills: Their job requires excellent communicators who can clarify expectations and drive alignment
Collaborative skills: It is also important that applicants have the ability to work together with different teams across the organization with a commitment to deadlines and deliverables.
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.