Field Capability Building and Training Manager

Job Title: Field Capability Building & Training Manager

Location: Bangkok, Thailand

Scope: Full-time, Permanent

The Magnum Ice Cream Company is redefining indulgence in the FMCG landscape—bringing iconic ice cream experiences to consumers across Thailand. Our General Trade (GT) business is the heartbeat of our retail presence, reaching millions through traditional trade outlets and emerging micro-distribution channels.

We operate with the agility of a startup and the strength of a global brand. Our ambition is bold: to become the most loved ice cream brand in every neighborhood, every cabinet, and every moment of indulgence.

We take pride in our culture — one that values innovation, speed, and ownership. It’s a place where bold ideas are welcomed, and every action is driven by a desire to make a meaningful impact.

JOB PURPOSE

The Field Capability Building and Training Manager plays a pivotal role in supporting the General Trade Sales Lead by enhancing the knowledge, behaviors, skills, and culture of the field sales teams. This role is responsible for uplifting the capabilities of the Field Capability Building Team, Area Sales Managers, and Distributor Sales Teams through both online and in-person initiatives
 

KEY RESPONSIBILITIES:

• Develop and execute annual training plans in collaboration with the Field Capability Team.
• Lead and manage the Field Capability Building Team to drive performance and engagement.
• Understand and define standard execution practices for ice cream sales in general trade across various channels.
• Design and implement training programs to elevate distributor sales teams nationwide.
• Collaborate with the GT Sales Lead to create relevant learning materials that address capability gaps in Area Sales Managers and Distributor Sales Teams.
• Produce channel-specific training videos (e.g., Mom & Pop stores, Schools, Mobile Cabinets, HORECA).
• Inspire and reignite the “Red Spirit” among distributor sales teams across the country.
• Enhance distributor segmentation by refining KPI criteria and performance standards.

What we’re looking for:

• Bachelor’s degree or higher.
• Proven background in sales and training.
• 3–5 years of experience in general trade, with a strong focus on people development.
• Excellent selling, presentation, and facilitation skills.
• Proficiency in Microsoft Office and video creation tools.
• Willingness and ability to travel nationwide

Why Join The Magnum Ice Cream Company?

• Lead a bold, purpose-driven business redefining indulgence in everyday retail
• Work with iconic brands and passionate professionals
• Accelerate your growth in an empowered, end-to-end leadership role
• Thrive in a culture built on speed, simplicity, and ownership
• Shape the future of ice cream in Thailand

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.