ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic.
We are aware of how much is at stake for those affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV isn’t just somewhere to work – it’s a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference.
While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.
This role will be based out of ViiV's US Headquarters in Durham, NC (RTP Area) & is eligible for a domestic relocation package. Check out this link to learn more about the thriving, diverse, and cutting edge RTP area!
Research Triangle Park | Where People + Ideas Converge (rtp.org)
The Manager, Patient Access and Affordability Programs is responsible for helping manage and operationalize ViiVConnect financial programs ensuring affordability and access to patients living with HIV or people who could benefit from prevention of HIV through the management of various patient affordability programs. This role will enable patients to get started on the prescribed treatment as quickly as possible while balancing brand performance and organizational goals and objectives. The role will be responsible for coordinating the development, implementation, and ongoing day-to-day management of patient affordability programs provided by third-party partners. We are seeking an experienced collaborator with a solid understanding of patient affordability programs that is passionate about ViiV’s mission.
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:
Responsible for managing multiple service providers and vendors providing services for the financial affordability programs as well as overseeing and maintaining high service level standards
Collaborate closely with field team members to resolve escalations and collect feedback. Develop and deliver reimbursement and affordability training and materials for field teams
Monitor and track key performance indicators (KPIs) and report back to Stakeholders with key observations as well as insight driven recommendations for potential improvements and optimizations
Drive more efficient use of program budgets by closely monitoring program costs, proactively identifying optimizations as well as building future finance forecasts
Partner closely with Legal, Compliance, and finance to ensure full compliance with financial access programs
Remain current on the external environment, patient access opportunities and challenges, managed care, reimbursement, and policy trends
Explore and pursue new technologies and capabilities that help ViiV Healthcare continue to meet the needs of its customers
Participate in relevant industry conferences to stay abreast of vendor capabilities, legal/compliance/regulatory requirements and industry/market changes and trends impacting patient services programs (including PAP, Reimbursement, Copay, Coupons and Free Trial Offers)
Basic Qualification
We are seeking professionals with the following required skills and qualifications to help us achieve our goals
Bachelor's degree in business OR healthcare
3 plus years of experience in areas of market access/patient support/copay/patient assistance/reimbursement, and/or finance, including vendor management and experience in patient affordability programs
Experience with legal and regulatory environment impacting patient services and financial programs
Experience managing patient and provider support hubs and services
Preferred Qualification
If you have the following characteristics, it would be a plus
MBA or advanced degree.* Vendor management skills and experience
Strong analytical skills with the proven ability to effectively analyze data to determine trends and inform strategy
Understanding of the legal and regulatory environment impacting patient services and financial programs along with demonstrated integrity on the job
Previous experience managing patient and provider support hubs and services in a compliant manner.
Proven success in working within a complex matrix organization
Possess strong communication, presentation, and organizational skills
Proven project management experience with the ability to direct and manage multiple projects, under pressure, at one time
Excellent collaboration skills with strong attention to detail and the ability to multi-task and manage complexity
#LI-ViiV
#LI-GSK
Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee.
Why Us?
At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 39 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV.
We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK.
Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a truly inclusive culture where we’re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind.
If you require an accommodation or other assistance to apply for a job at ViiV, please contact the ViiV Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US).
ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
Important notice to Employment businesses/ Agencies
ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/