Facility Executive - Soft Services

Job Title

Facility Executive - Soft Services

Job Description Summary

Job Description

Job Posting Title

Facility Executive-Soft Services

Job Description Summary

To ensure the efficient operation, cleanliness, maintenance, and safety within the commercial facility, while delivering high-quality service to clients and stakeholders.

Job Description

1.Housekeeping & Hygiene

• Monitor daily cleaning activities across all areas.
• Ensure adherence to cleaning schedules and SOPs.
• Conduct regular inspections and audits for cleanliness and hygiene.

2. Vendor Management

• Coordinate with housekeeping, pest control, and other soft service vendors.
• Track attendance, performance, and discipline of vendor staff.
• Validate service delivery against SLAs and escalate gaps.

3. Pantry & Front Office Operations

• Supervise pantry services including stock management and hygiene.
• Oversee front office/reception operations ensuring professionalism and courtesy.
• Ensure availability of consumables and supplies.

4. Waste Management & Pest Control

• Ensure proper segregation, disposal, and documentation of waste.
• Monitor pest control activities and maintain records.

5. Landscaping & Ambience

• Coordinate upkeep of indoor and outdoor plants.
• Ensure aesthetic upkeep of common areas and client-facing zones.

6. Training & Compliance

• Conduct regular toolbox talks and refresher training for vendor staff.
• Ensure compliance with safety, hygiene, and client-specific protocols.
• Maintain documentation for audits and inspections.

7. Incident & Escalation Handling

• Respond to service-related complaints and resolve promptly.
• Escalate major issues to Facility Manager and follow up for closure.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

 

 

 

INCO: “Cushman & Wakefield”