Facilities Manager Los Machos Ranch

Where compassion meets innovation and technology and our employees are family.

General Purpose of Job:

The Facilities Manager is responsible for overseeing the maintenance, safety, functionality, and overall guest readiness of all buildings, grounds, and systems on Los Machos Ranch. This role ensures a high-quality guest experience by maintaining accommodations, outdoor spaces, and operational systems to the highest standards, while proactively managing preventative maintenance schedules.  This position engage and oversee contractors when applicable. 

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required.

• Maintains utmost level of confidentiality at all times.
• Adheres to hospital policies and procedures.
• Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines. 
• Coordinate maid service to keep all housing in excellent shape.
• Weekly inspections of all guest and VIP suites, ensuring cleanliness, proper HVAC function, lighting, and full restocking of amenities.
• Inspect executive conference rooms, ensuring A/V systems, Wi-Fi, and seating are fully operational.
• Run water systems regularly to prevent pipe stagnation.
• Restock laundry rooms, restrooms, and guest supplies.
• Maintain cleanliness of suite fixtures including blinds and furnishings.
• Oversee landscaping, including watering, pruning, and seasonal plant care.
• Fix simple water leaks (pvc leaks, hose bibs, valve replacement).
• Maintain outdoor common areas such as patios, decks, and walkways.
• Inspect and service BBQ grills, fire pits, and propane systems.
• Manage pool, bird bath, and lake maintenance, including water quality, filtration, and debris removal.
• Monitor outdoor safety hazards (wildlife, insects, nests).
• Maintain and preserve outdoor furniture and fixtures.
• Execute routine and preventative maintenance across all buildings, including:
• HVAC systems (filter replacement, servicing, performance checks)
• Plumbing systems (hot water heaters, pressure checks, leak inspections, drainage testing)
• Electrical and lighting systems
• Ensure Generator is functioning properly (Filled with diesel, oil levels, air filters, testing batteries)
• Maintain roof drainage systems, gutters, and building exteriors.
• Inspect siding, windows, and structural components for wear and damage.
• Coordinate servicing of well water systems and ventilation systems.
• Test and maintain security systems, alarms, sensors, and door locks.
• Monitor and troubleshoot internet connectivity and network performance.
• Maintain and update IT manuals and guest connectivity guides.
• Perform periodic system updates and full security checks.
• Oversee maintenance and cleanliness of kitchen and bar equipment.
• Conduct routine purging of expired food and beverages.
• Coordinate with kitchen staff to support operational needs.
• Ensure all hospitality equipment is functioning efficiently.
• Coordinate room rotation to ensure even usage of guest suites.
• Oversee deep cleaning schedules for suites and common areas.
• Maintain HVAC settings to prevent moisture and mold issues.
• Ensure linens, toiletries, and guest amenities are consistently stocked.
• Execute and manage maintenance schedules across weekly, monthly, quarterly, bi-annual, and annual cycles.
• Maintain detailed records of inspections, repairs, and system updates.
• Identify and address issues proactively to prevent costly repairs.
• Maintain fire safety systems and emergency preparedness plans.
• Ensure compliance with all local regulations, permits, and insurance requirements.
• Conduct staff training on safety procedures, maintenance protocols, and technology systems.
• Key Performance Indicators (KPIs)
• Guest readiness and satisfaction
• System uptime and functionality
• Preventative maintenance completion rates
• Response time to maintenance issues
• Safety compliance and incident prevention
• Must have reliable transportation.

Supervisory Responsibilities:

• Effectively administers performance management system including: developmental feedback, goal setting, assesses competency, progressive discipline
• Strong knowledge of and effective in administering hospital policies and procedures.
• Responsible for sound management of human resources.
• Makes and implements decisions compatible with organizational goals.
• Maintains composure, effectiveness, and flexibility under pressure.
• Supervises the following job classes: Ranch Foreman, Ranch Housekeeper, Ranch Hands, Endowment Office Manager, all other employee or contractor associated with farm, ranch and real estate operations.

Education and/or Experience:

• Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Experience managing Farm, Ranch, and Real Estate operations. 
• Proven experience in facility management, property management, or a related field.
• Working knowledge of building systems (HVAC, plumbing, electrical).
• Experience with preventative maintenance programs.
• Basic IT/network troubleshooting knowledge preferred.
• Strong organizational and problem-solving skills.
• Ability to manage multiple priorities and work independently.

Certificates, Licenses, Registrations:

• Must have active unrestricted driver’s license.