JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
JLL empowers you to shape in a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
The Facilities Coordinator will assist the Facilities Manager with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services, event, and helpdesk.
The Facilities Coordinator is also required to provide administrative support to the team.
What your day-to-day will look like:
Client/Stakeholder Management
Provide superior customer service to meet on-site client’s expectations
To be attuned with customers, build and establish relationships with stakeholders across all levels.
Foster a sense of community and create happiness at work for the team, the client and their guest
Display tact and diplomacy in working and communicating with others/users
Foster a sense of community and create happiness at work for our team, our client and their guests
Share communications collaterals with the JLL team
Procurement & Vendor Management
Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)
Assist in the procurement of vendors and services as required
Finance Management
Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
Ensure prompt and accurate management of purchase orders in JDE
Health & Safety Management
Conduct regular audits to ensure safety procedures on site are in place and working
Assist in carrying out safety procedures when needed
Site Operations Management
Assist in the implementation of Industry Best Practice operations
Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
Seek ways to constantly reduce costs and improve operational standards
Always maintain premises in neat and good working condition
Organize and track activity status and details of multiple projects.
Resolve problems associated with all building services including janitorial, mailroom, reception, transportation, event, space management, copier services, parking, conference rooms, interior and exterior furnishings, fixtures and equipment.
Pro-actively inspect interior and exterior spaces regularly as directed to ensure the facility is in good repair and the site is safe.
Check rooms and furniture to identify needs for repairs or renovations.
Maintain duplicate office keys in good order
Assist with receptionist coverage from time to time
Provide support for meeting room bookings where required
Provide support for client events where required
Coordinate the catering services where required
Ad Hoc responsibilities assigned by the Site Service Manager
Observe and report all incidents or suspicious activity to the Facilities Manager or Client Security as appropriate for the circumstances and/ or as required by the site.
Risk Management
Assist in the implementation and management of property risk management program
Support the implementation and monitoring of disaster recovering and business continuity plans
Follow established escalation procedures and incident reporting procedures
Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies
Achieve Key Performance Indicators and Service Level Agreement targets
Firm First Mindset
Able to cooperate and work well with others to meet targets
Support the team effectively as and when needed
Proven ability to commit to flawless execution while complying with firm’s procedures and standards
Client Focus & Relationship Management
Demonstrate and ensure to instill a culture in the team that match our ‘I am JLL’ core behaviors and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer
Able to interact with the general client staff & vendors with ease
Ability to manage conflict and conflicting priorities
Demonstrates ability to work with vendors to deliver efficient services
Demonstrates proactive & professional approach to customer service
Has a customer-oriented attitude
Project Management & Organizational Skills
Proven ability to manage multiple and complex operational matters on a daily basis
Desired or preferred experience and technical skills:
Client Focus & Relationship Management
Demonstrates proactive & professional approach to customer service and stakeholder engagement
Ability to interact with a wide range of client staff, including senior levels
Ability to manage conflict and balance between client and firm requirements
Has a customer service-oriented attitude
Project Management & Organizational Skills
Excellent planning & organizational skills to prioritize work and meet tight deadlines
Proven ability to manage multiple and complex operational matters on a daily basis
Problem Solving & Strategic Thinking
Demonstrates ability to prioritize and manage the completion of projects in an
efficient and timely manner
Capacity to deal with ambiguity and solve complex problems effectively
Analytical, proven ability to solve problems using a quantitative approach
Required Skills and Experience:
Min. bachelor's degree in facilities management, building, business or other related field &/or 2-3 years' experience in facilities, property management, hospitality or related field
Has experience working in industrial environment
Strong communicator, also an active listener
Passion for quality – has an eye for detail to make sure the best delivery of services
Self-motivated; confident & energetic
Ability to effectively deal with stressful situations
Flexible – able to adapt to rapidly changing situations
Goal-oriented – able to focus on meeting all performance targets
Is a team player – able to cooperate and work well with others to meet targets
Proven ability to initiate and follow through with improvement initiatives
Exhibits honesty & trustworthiness
Good English in reading, writing, listening and speaking
Location:
On-site –Hsinchu, Taiwan, ChinaIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.