The application deadline is on January 9, 2026. Please submit both a resume and a cover letter to be considered.
ABOUT THE OPPORTUNITY
The Ford Foundation’s Facilities Management Department seeks a Facilities Associate for Mail Services. The Facilities Associate will optimize the experience of over 300+ employees and tenants in the NY Office, as well as colleagues across the foundation’s ten regional offices.
As the ideal candidate, you will manage daily mail services, printing support, and workplace copy center operations, including all incoming and outgoing mail and shipments, mailroom security, billing, and vendor relations. Additionally, you will support the greater hospitality services team in workplace and event operations. In this vital role, you will ensure a safe, efficient, and cost-effective mail and office supply services in support of the foundation’s mission.
HOW YOU WILL CONTRIBUTE
Manage daily mailroom operations, including the processing (scanning, sorting, preparation, and shipping) of all incoming and outgoing domestic, international, and overseas air pouch mail/packages, handling specialized mail for the President's office, processing courier invoices (FedEx, UPS, DHL, etc.), managing the mailroom supplies inventory and assisting with bulk and specialized print requests
Manage all workplace copy centers by maintaining inventory, ordering and stocking supplies, and ensuring all equipment is operational, including coordinating toner replacement and service requests
Act as the primary point of contact for all mail and supply-related requests and questions from staff
Maintain relationships and communication with mail service and office supply vendors
Liaise with Regional Operations Directors on overseas shipping needs and package tracking
Identify and implement strategies to streamline operations and reduce costs
Maintain operational excellence by integrating industry best practices for mailroom security and operations and providing training to the Facilities team on all related mail and copy center systems
Support key Facilities Management functions as needed, including coverage for hospitality, pantry stocking, event logistics (setup/breakdown), responding to staff service requests, and assisting the Sr. Manager of Hospitality Services with special mail and facilities projects
WHAT YOU WILL NEED
1-2 years of relevant work experience and demonstrated knowledge and ability to perform all facets of Mail Center operations
Ability to work effectively with all levels of Foundation staff, vendors, and other external parties
Dependable, with excellent interpersonal skills, Excellent written and oral communication skills
Customer service-oriented with strong attention to detail
A team player who is resourceful and proactive
Proficient in Google Office Suite and other Foundation required platforms
Ways of working and engaging that align with the Foundation’s mission, core values, and commitment to creating a culture of excellence
PHYSICAL DEMANDS
This position is mobile and requires movement around the building. Ability to lift 50lbs, with regular lifting and/or carrying, pushing and pulling of objects weighing up to the same, and frequent written and verbal communication with clients and partners.
The Ford Foundation is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its programs, and operations. As part of this commitment, the Foundation will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application process, please contact, talentacquisitionhr@fordfoundation.org.
SALARY: The Ford Foundation is committed to practicing salary transparency. The annualized gross salary for this position is $80,000 USD. We review global compensation on a regular basis to ensure market competitiveness and equity. The hiring range for this position has been carefully crafted in alignment with the market.
LOCATION: This position is based in the foundation’s New York office. We operate in a hybrid model and require staff to be in the office three days per week.
EMPLOYMENT TYPE: Permanent.
WORK AUTHORIZATION: This position is not eligible for employment visa sponsorship now or in the future. All candidates must be legally authorized to work in the United States.
WORKING AT FORD
Commitment to creating a culture where everyone feels respected
A hybrid working model and flexible work arrangement policies offer colleagues the opportunity to engage in meaningful ways and the space to maintain a healthy work-life balance
Professional development and ample opportunities to build your expertise and expand your network
Comprehensive benefits package designed for your well-being and work-life needs, including medical, dental, and vision benefits effective on your first day
Generous time off, including personal, vacation, sick, extended holiday time off, and wellness days
Generous parental leave policy, including birth, surrogacy, adoptive, foster parents, and resources for backup child and elder care that support our colleagues’ ability to attend to family responsibilities
Comprehensive retirement benefits options (with employee and employer contributions of up to 13%), allowing you to invest in your financial future with confidence
Learn more about what it’s like to work at the Ford Foundation.
Equal employment opportunity and having a diverse staff are fundamental principles at The Ford Foundation, where employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, gender, pregnancy, sexual orientation/affectional preference, age, national origin, marital status, citizenship, disability, veteran status or any other protected characteristic as established under law. The Ford Foundation does not discriminate against formerly incarcerated individuals.