THIS IS A NON-CIVIL SERVICE POSITION
Salary Range:
$76,299.00 - $122,078.00 Annually
Hiring Salary Range:
$76,299.00 - $99,188.00 Annually
Get to Know Us
Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits
Job Summary
The External & Legislative Affairs Operations Coordinator provides high-level administrative, operational, and procurement support to advance the Department’s external engagement, legislative priorities, and executive initiatives. This role coordinates executive scheduling, travel, meetings, and logistics; prepares briefing materials, correspondence, reports, and presentations; and monitors assignments, deadlines, and deliverables to ensure timely and effective execution of strategic activities.
A significant component of this position includes coordinating procurement and financial operations, including preparing requisitions, supporting contract and vendor processes, tracking purchase orders and expenditures, and ensuring compliance with City policies. The incumbent serves as a liaison between program staff, Procurement, and Finance to facilitate approvals, purchasing, and payment processing, while maintaining accurate documentation to support financial accountability and audit readiness.
The position also supports legislative monitoring and inquiry tracking, assists with stakeholder engagement and special projects, and contributes to communications and outreach efforts through digital content, visual materials, and event coordination. This role requires strong organizational, analytical, and problem-solving skills, sound judgment, discretion, and the ability to manage multiple priorities in a fast-paced, executive environment.
Essential Functions
- Provides administrative and operational coordination to support executive priorities, agency initiatives, and strategic operations.
- Coordinates scheduling, meeting logistics, and preparation for executive briefings, legislative engagements, and high-level operational activities.
- Prepares, reviews, and organizes briefing materials, correspondence, reports, and supporting documentation for leadership.
- Tracks assignments, deadlines, and deliverables to ensure timely completion and appropriate follow-up.
- Maintains organized administrative, legislative, procurement, and operational records to support compliance, accessibility, and continuity of operations.
- Exercises discretion and professionalism when handling confidential and sensitive information.
- Coordinates procurement activities, including preparing requisitions, obtaining quotes, tracking purchase orders, and monitoring payment processing in accordance with agency and City policies.
- Serves as liaison between program staff, Procurement, Finance, and vendors to facilitate timely purchasing and contract compliance.
- Assists with tracking and reconciliation of expenditures related to agency initiatives, projects, and events.
- Monitors legislative activity, hearings, and policy developments relevant to the Department and maintains legislative tracking systems.
- Supports preparation of legislative materials, briefing documents, and response packages for leadership.
- Coordinates and tracks responses to legislative and external stakeholder inquiries.
- Arranges travel, transportation, lodging, and logistics for executive staff in compliance with City travel policies.
- Supports planning, coordination, and execution of agency projects, meetings, and events, including vendor coordination and materials preparation.
- Tracks project timelines, deliverables, and follow-up actions to ensure successful completion of initiatives.
- Coordinates workflow across internal divisions to facilitate information gathering, response preparation, and operational alignment.
- Utilizes analytics and content management tools to track communications performance and support digital outreach.
- Develops and edits visual and digital content using tools such as Canva and Adobe Creative Suite to support executive and legislative initiatives.
- Captures and maintains photo and video documentation of events and initiatives to support public engagement and reporting.
- Maintains organized archives of records, digital content, and media assets in accordance with agency and City policies.
Minimum Qualifications
Education: Have a high school diploma or GED certificate. Three (3) years of experience performing and coordinating moderately complex administrative/operations projects is required.
AND
Experience: Have three (3) or more years of administrative, legislative coordination, procurement coordination, communications coordination, or operational support experience. Experience supporting government operations, legislative affairs, procurement, executive-level functions, or agency communications preferred.
OR
Equivalency Notes: Have an equivalent combination of education and experience. Non- supervisory experience or education may not be substituted for the required supervisory experience.
Preferred Requirements: Bachelor’s degree in Public Administration, Business Administration, Communications, Political Science, Marketing, Media, or a related field preferred; equivalent experience may be considered.
Licenses, Registrations, and Certificates: Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and be eligible to obtain a Baltimore City driver’s permit. PROVISIONAL DRIVER’S LICENSES ARE NOT ACCEPTABLE.
NOTE: YOU MUST UPLOAD A COPY OF YOUR VALID DRIVER’S LICENSE WITH THE APPLICATION AT THE TIME OF APPLYING.
Knowledge, Skills, and Abilities
- Working knowledge of English usage with Excellent written and verbal communication skills.
- Working knowledge of reference and research methods and techniques used in collecting, compiling, and organizing data.
- Working knowledge of standard analytical principles and techniques.
- Ability to prepare and present reports.
- Ability to establish and maintain working relationships with co-workers and the general public.
- Ability to explain an agency’s purpose, programs, and operations.
- Ability to collect, compile, edit, classify, and tabulate statistical and qualitative data.
- Ability to prepare and present ideas and information clearly yet concisely.
- Experience supporting government operations, legislative affairs, procurement, executive-level functions, or agency communications preferred.
- Strong organizational, coordination, and time management skills.
- Ability to manage multiple assignments, projects, and deadlines simultaneously.
- Ability to exercise discretion and professionalism when handling sensitive information.
- Proficiency in Microsoft Office Suite and administrative tracking systems.
- Experience using content management and social media analytics platforms, such as Sprout Social, to monitor performance, track engagement, and inform communications strategy preferred.
- Basic design experience using Canva, Adobe Creative Suite (Photoshop, Illustrator, InDesign) or similar graphic tools preferred.
- Experience capturing and editing photos and videos using mobile devices or basic multimedia tools preferred.
- Familiarity with digital communications, social media platforms, and visual content is preferred.
- Ability to analyze engagement data and apply insights to improve content effectiveness and outreach efforts preferred.
- Experience with Workday Enterprise HR and Finance platform is preferred.
- Strong interpersonal skills with the ability to collaborate across divisions and with external stakeholders.
- Adaptability, initiative, and attention to detail in a fast-paced environment.
Additional Information
Background Check
Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.
Probation
All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.
Financial Disclosure
This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire.
Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.
BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER