Extended Coverage

Western offers competitive pay, benefits, paid time off, paid holidays, and a family-oriented culture. Western Express HQ is in Nashville, TN. All outside terminals, located all over the country, have a small town, tight knit family atmosphere. Whether you are in Nashville or at one of our outlying locations, you are treated like family!

Western Express, Inc is recruiting for a Tier 1 Extended Coverage admin to join our team. Western Express is an asset-based trucking company headquartered in Nashville, Tennessee with terminals and facilities located across the United States. This is an entry level position into the transportation industry with the goal of building a career in transportation and logistics with the most driver friendly company in America. Management trainees will be expected to step into a more permanent role with the company within six months to one year of employment. 
We offer a competitive compensation based on experience and full benefit options including medical, dental, vision, life insurance, disability, paid time off, and paid holidays.

Principle Duties

• Manage fleet of 250-300+ drivers and provide service after hours
• Understand basic AS400 dispatch functions
• Driver Friendly attitude
• Answer calls and keep qualcomm messages up to date within 15 minutes at all times in order to communicate with drivers and handle immediate needs
• Communicate with DMs and Team Lead via shift change reports and individual emails
• Keep PTAs up to date and communicate needs and issues with track and plan team in effort to service freight and keep trucks moving
• Reports to DM Team Lead and Extended Operations Supervisor

Skills and Qualifications

• Problem Solving
• Service driven mentality
• Ability to multitask in a high paced environment
• Organization
• Forecasting
• Typing and Data Entry skills
• Microsoft Outlook, Excel, AS400
• Attention to Detail
• Independence
• Analyzing Information
• Results Driven
• Communication skills - written and verbal
• Work well in a cross department roll
• Information Gathering and Monitoring
• Adaptability

Experience

• High School Diploma
• Associate degree preferred but not required
• Office assistant and customer service experience a plus

Western Express is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Due to the collaborative nature of the work environment, the spontaneous need for idea generation and execution, and the potential for expedited remediations, responses, or information gathering, in-person, in-office attendance is an essential function of this position.

Western Express, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, pregnancy, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act or other similar state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Western. Please inform the company's personnel representative if you need assistance completing this application or to otherwise participate in the application process.

I understand, where permissible under applicable federal, state, and local law, I may be subject to a pre-employment drug test after receiving a conditional offer of employment. Upon employment, employees may be required to have their picture taken.

Qualified applicants with arrest and conviction records will be considered for the position in accordance with the California Fair Chance Act.