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We’re an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering more than 500 million vaccine doses a year. Across different countries, our talented teams are exploring new technologies to protect people and promote healthy communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.
Senior Export Sales Order Management Analyst responsible to ensure the export sales orders meet all regulatory requirements, manage essential documentation, oversee the entire export flow process, handle customs declaration management when applicable, and monitor the intercompany automation model.
Within this role working closely with the Logistics team to facilitate efficient order preparation and transportation and collaborate with the Sales and Operations Execution team for product allocation.
By advanced analytical skills and deep understanding of export processes will be vital in maintaining smooth operations and compliance across the Sanofi global export activities.
Main responsibilities
Responsible for managing the export sales order compliance process. This includes tasks such as export licence assignment and verification, ensure controls compliance
Handle documentation processes checking and validating export documents, determining optimal documentation requirements
When required, block the order for delivery or billing and responsible to follow up to remove delivery as appropriate when issue is resolved and liaise with the impacted stakeholders (e.g. Distribution)
Support Customs Declaration whether through the GTP SAP module or via customs brokers specially in case of issues to solve
You will monitor the intercompany automation model to ensure its optimal execution through to the last billing entity, error detection and issues resolution
Monitor orders blocked and perform modification upon requests from the relevant stakeholders (e.g., delivery date change, quantity change, etc.) identify the reason associated and document the changes done
Liaise with local responsible to ensure the proper execution of stock allocation that has been previously set-up into the system. Ensure the right coordination to manage the exceptions, reschedule backorders, and investigate possibilities to mitigate to limit out of stock (Delay deliveries, Short-Shelf-Life stock)
Planning products for delivery with consideration of the maximum truck occupancy rate
Liaise with Logistics (distribution & transport) to ensure the deliveries and invoicing processes according to the expected lead times, and provide the necessary documentation for shipments
Contribute to continuous improvement of order processing or create new flows as required by Manager, Global Process Lead and to meet the KPIs
Participate in the change management if required
Carries out all tasks which is given by the direct manager or work manager in accordance with the trainings and/ or the qualifications received
Experience
At least 3 to 5 years Supply Chain experience with knowledge of order processing and customer service or similar (essential) preferably in Pharma
Advanced understanding of international trade, export documentation, and compliance requirements
Overall Order to cash knowledge including link with customer inventory management (essential)
Strong problem solving, deductive and analytical skills (advantageous)
Good business acumen (advantageous)
Experience in process improvement project (advantageous)
Participation in previous transition projects (advantageous)
Hard and Soft Skills:
Technical
Hands-on experience of SAP (essential) preferably in S4 Hana
Expertise in SAP GTS is a plus
Extended practices of SD SAP module with different functionalities
Strong understanding of customer inventory management
Experience with Case management tools (advantageous)
Knowledge of Microsoft Office and expertise of MS Excel (essential)
Interpersonal
Ability to interact with internal and external stakeholders in issue resolution (essential)
Is self-motivated, well organized, hard-working, detail-minded, clear thinker, quick learner
Team player, able to work collaboratively transversally and with front line teams with an end-to-end mindset (essential)
Good communication skills (essential)
Well-inclined towards change and can work under pressure
Education
Diploma on Economics/Trade/Foreign Trade/Logistics/Finance
Languages
Excellent English
Other European languages is a plus
Why choose us?
Bring the miracles of science to life alongside a supportive, future-focused team
Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally
Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact
Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave
Play an instrumental part in creating best practice within our Sales Order Management Team
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Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!