Lithia & Driveway

Experienced Service Advisor- Wilde Subaru

Wilde Subaru, Waukesha, WI 53186 Full time

Dealership:

L0553 Wilde Subaru

Wilde Subaru

Hours: Full Time

Key Responsibilities

  • Greet customers with warmth and professionalism, creating a welcoming first impression

  • Clearly identify customer concerns and communicate recommended services in an easy-to-understand way

  • Serve as the link between customers and technicians, ensuring accurate and timely updates

  • Maintain a smooth service flow by coordinating appointments and managing expectations

  • Deliver a high-quality customer experience from check-in to vehicle pick-up

What We’re Looking For

  • Hospitality or customer-facing experience preferred — restaurants, hotels, retail, call centers, etc.

  • Exceptional communication skills and a natural ability to build rapport

  • Comfortable in a fast-paced, team-oriented environment

  • Strong attention to detail and ability to multitask

  • A positive, solutions-focused attitude (we can teach the automotive—just bring the customer service!)

We offer best in class industry benefits:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.