Experienced Field Service Technician 80 - 100% (f/m/d)

Location:

Zurich, Zurich, Switzerland

Job ID:

R0104227

Date Posted:

2025-12-04

Company Name:

HITACHI ENERGY LTD

Profession (Job Category):

Engineering & Science

Job Schedule: 

Full time

Remote:

No

Job Description:

The opportunity

As a Field Service Technician you perform repairs, troubleshoot technical issues, analyze field failures, and provide hands-on support to ensure reliable operation of bushings in the field. You work closely with internal teams, share your practical expertise, and contribute to the continuous improvement of products and processes.

How you’ll make an impact

• Perform on-site repairs and service of bushings, ensuring prompt and professional issue resolution

• Carry out in-house repairs of returned products and handle non-conformance cases from production

• Support failure investigations, including dissection, root cause analysis, and technical reporting

• Provide technical support and training to customers on equipment handling and basic maintenance

• Lead or support small improvement projects to enhance quality, processes, and service efficiency

• Create service documentation, including work reports, used materials, and repair outcomes

• Follow safety standards and company procedures at all times during field and workshop activities

• Collaborate with engineering, quality, and sales teams to resolve escalated technical problems

Your background

• Completed technical apprenticeship or degree in Mechanical/Electrical Engineering or equivalent experience

• Minimum 3 years of field service or technical repair experience, ideally in industrial environments

• Ability to read technical drawings and schematics confidently

• Strong mechanical skills and proficiency with hand and power tools

• Strong analytical and troubleshooting ability to solve complex technical issues

• Customer-focused communicator, fluent in German and English

• Independent, self-driven work style with flexibility for variable working hours

More about us

Hitachi Energy stands for innovative technologies and sustainable energy solutions worldwide. We offer you a secure job in a future-oriented company, exciting development opportunities, a collegial and appreciative working environment, and attractive social benefits.

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