City and County of Denver

Executive Operations and Briefing Administrator | Denver Mayor's Office

Downtown Denver Full time

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

Application Deadline and Required Materials

This position is expected to stay open until 11:59PM on Sunday, May 3. Please submit your application as soon as possible and no later than Sunday, May 3 at 11:59 PM.

Please include a resume and cover letter with your application materials.

What We Offer

The City and County of Denver offers competitive pay commensurate with education and experience.  The hiring range for this position is $60,064/year - $79,000/year, based on experience.

We also offer generous benefits for full-time employees which include, but are not limited to:

  • A guaranteed life-long monthly pension, once vested after 5 years of service

  • 457B Retirement Plan

  • 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year

  • Competitive medical, dental and vision plans effective within 1 month of start date

More information about the perks and benefits we provide to full-time employees to allow them to find balance, thrive, and build a mile high career can be found on our website.

Location & Schedule

In this position, you can expect to work on-site, primarily at the Denver City and County Building (1437 Bannock Street) in downtown Denver. All Mayor’s Office positions are in-person roles. We believe we can listen better, learn more and act faster when we are able to build strong relationships in the same physical space.

About Us

The Mayor’s Office of the City and County of Denver is dedicated to serving the residents, businesses, and visitors of our vibrant city. Under the leadership of Mayor Mike Johnston, the office works to implement policies, programs, and initiatives that enhance the quality of life for all Denverites. Through collaboration with city agencies, community organizations, and stakeholders, the Mayor’s Office strives to create a more inclusive, innovative, and sustainable future for Denver.

Learn more about the Mayor’s Office, featured projects, priorities, Denver’s Citywide Goals, and more on the Mayor’s Office webpage.

What You’ll Do

The Mayor’s Office is seeking a highly organized, solutions-oriented, and politically savvy professional to serve as a Executive Operations and Briefing Administrator. This role sits at the center of executive operations and helps keep the Mayor’s Office running with precision, responsiveness, and professionalism.

This is not a routine administrative role. It is a high-trust, high-impact opportunity to help power the daily operations of the Mayor’s Office and contribute directly to work that affects the people of Denver every day.

You will support the Principal Operations Team with a primary focus on managing the Mayor’s daily briefing process, coordinating scheduling intake systems, supporting executive correspondence workflows, and helping execute high-priority logistics. This is an ideal opportunity for someone who thrives in fast-paced environments, anticipates needs, solves problems quickly, and takes pride in helping leaders operate at their best.

As the Briefing and Operations Administrator, your scope of work will focus on:

Briefing Book Compilation & Production 

  • Compiling the Mayor’s daily briefing book - a coordinated set of materials that prepares the Mayor and senior staff for the day’s priorities, events, and key decisions. using established templates and guidance, a critical document used to guide the Mayor’s day-to-day priorities and action items

  • Coordinating with staff across the administration to: 

    • Collect memos, biographies, talking points, schedules, and background materials from departments and senior staff

    • Ensure all required components are submitted on time 

    • Proofread, format, organize, and finalize briefing materials for executive review

    • Produce final digital briefing materials to be delivered to the Mayor and other executive leaders 

Briefing Process Coordination 

  • Serves as the day-to-day point of contact for briefing logistics 

  • Maintain briefing trackers, shared folders, templates, and workflow systems

  • Send reminders, monitor deadlines, and keep contributors accountable

  • Escalates missing content, risks, or inconsistencies to the Special Assistant to the Mayor

Scheduling Intake, Triage, & Coordination 

  • Supports the Principal Operations and Scheduling team by focusing on the front-end of scheduling operations by managing inbound requests, tracking statuses, and coordinating responses

  • Draft decline communications, identify surrogate opportunities, and route requests appropriately

  • Assist with confirmations, logistics, and alignment between calendar activity and briefing materials  

Mayor Support Backup 

  • Serves as a backup to the Special Assistant to the Mayor for direct support when needed, including: 

    • Assisting with staffing logistics 

    • Helping to ensure the Mayor is on time, prepared, and fully supported for meetings and engagements

    • Assisting with real-time logistics, movement, and problem-solving during events or high-priority meetings

    • Providing calm, dependable, on-the-ground support to ensure smooth execution of the Mayor’s day 

Correspondence Program Support

  • Leads the implementation of a Mayor’s Office correspondence program in coordination with senior staff and communications, including: 

    • Drafting and maintaining form letters and templates for constituent responses on key policy and city topics 

    • Coordinating inputs from policy, legal, and communications teams 

    • Tracking usage, updates, and consistency of across outgoing responses

  • Helps ensure constituent communications are timely, accurate, and aligned with administration priorities and tone 

Ticketing & Special Logistics Support 

  • Leads execution of the Mayor’s Office ticketing strategy: 

    • Tracks ticket inventory and distribution 

    • Coordinates with internal and external stakeholders 

    • Maintains records and basic reporting 

  • Assists with logistics for events and special engagements 

Administrative & Operational Support 

  • Assists with: 

    • Printing and assembling materials 

    • Maintaining trackers, systems, and shared documents 

    • Light note-taking and follow-up documentation, as needed 

    • Provides backup support across the Principal Operations team during high-volume periods 

What You’ll Bring

We are seeking a candidate who is highly organized, emotionally intelligent, and motivated to grow in a fast-paced, mission-driven environment. The ideal candidate brings sound judgment, strong attention to detail, a collaborative mindset, and the ability to adapt quickly while supporting high-profile work with professionalism and care.

We are looking for candidates that demonstrate experience with the following knowledge, skills and abilities:

Communication & Writing Skills

  • Strong written communication skills, including the ability to draft clear, professional, and audience-appropriate correspondence, briefing materials, and internal communications

  • Ability to synthesize information quickly and translate complex topics into concise, actionable summaries

  • Strong verbal communication skills with the ability to interact professionally with senior leaders, staff, community members, and external stakeholders

Operational Excellence & Execution

  • Exceptional attention to detail with the ability to consistently produce accurate, polished, and high-quality work products

  • Strong organizational and time-management skills, with the ability to manage multiple priorities and meet competing deadlines

  • Ability to build, maintain, and improve systems, workflows, and administrative processes that increase efficiency and accountability

  • Proven ability to manage logistics involving multiple stakeholders, shifting priorities, and tight timelines

  • Strong proficiency in Microsoft Office Suite and the ability to quickly learn new systems, tools, and technology platforms

Judgment, Maturity & Critical Thinking

  • Emotional maturity and professionalism, especially when operating in high-pressure, fast-moving, or politically sensitive environments

  • Sound judgment and discretion when handling confidential information or navigating sensitive situations

  • Strong critical thinking skills with the ability to assess issues, anticipate needs, identify risks, and recommend practical solutions

  • Ability to remain calm, steady, and solutions-oriented when priorities shift unexpectedly

Adaptability, Growth Mindset & Drive

  • Adaptable and resilient, with the ability to thrive in an environment where schedules, priorities, and needs can change quickly

  • Quick learner who can absorb new information rapidly and apply it effectively

  • Self-starter with ambition, initiative, and a strong desire to take ownership and grow professionally

  • Positive, team-first attitude with a willingness to jump in wherever needed to support the mission of the Mayor’s Office

Required Minimum Qualifications

  • Education requirement: Bachelor's Degree.

  • Experience Requirement: Three (3) years of experience administering business operations or operational programs and/or assisting professional/management staff with administrative or operational functions.

  • Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements.

  • Licensure/Certification: None

About Everything Else

Job Profile

CA2379 Business Operations Administrator

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Position Salary Range

$60,064.00 - $99,105.00

Target Pay

$60,064/year - $79,000/year, based on experience

Agency

Mayor's Office

Redeployment during Citywide Emergencies

City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. 

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.