WHY DEPT®?
We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.
We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.
At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.
THE ROLE:
DEPT® is seeking a senior transformation leader to build, lead, and scale our Americas Business Process Consulting capability focused on closing the persistent gap between Adobe platform investment and realized business value.
This is a pivotal executive role for a leader who operates at the intersection of people, process, and technology, and who understands that successful Adobe transformations are not won in architecture diagrams but with operating models, governance, adoption, and executive alignment.
The Executive Director, Adobe Business Consulting serves as DEPT®’s senior client advisor and internal standard-bearer for business transformation across Adobe Experience Platform, Adobe Experience Manager, Adobe Analytics, Adobe Commerce, and the Adobe Content Supply Chain. You will lead complex, multi-year client programs while simultaneously building the practice itself by defining our point of view, methodology, talent model, and role in the market.
This role is intentionally hybrid: strategic and hands-on, advisory and operational. You will remain close to delivery, accountable for outcomes, and visible to client executives—while shaping how DEPT® consistently delivers value from Adobe at scale.
WHAT YOU’LL DO:
Transformation Leadership & Delivery Excellence
- Executive-Level Client Leadership
Serve as the lead transformation executive on DEPT®’s most complex Adobe engagements. Translate executive vision into adopted, measurable, and durable business outcomes, remaining closely engaged with delivery teams to ensure intent becomes reality.
- Portfolio Ownership & Governance
Act as executive owner for Adobe programs, ensuring alignment between business objectives, operating model design, and technical delivery. Serve as the escalation point for organizational, process, and stakeholder risk.
- Business & Technology Assessment
Lead enterprise assessments across marketing operations, commerce, content, data, and analytics. Identify gaps in process, governance, and capability that prevent clients from realizing ROI from Adobe investments.
- Future-State Design & Requirements Leadership
Define future-state operating models, roles, governance structures, and business requirements. Guide teams of business analysts and solution leads to translate strategy into executable work for global delivery teams.
- Change Strategy & Executive Coaching
Architect multi-year change and adoption strategies that extend far beyond training. Drive executive alignment, stakeholder engagement, resistance management, and hands-on coaching to accelerate organizational maturity.
- Adoption & Value Realization
Define and operationalize KPIs that measure readiness, adoption, and sustained value—ensuring success is durable well beyond go-live.
C-Suite Advisory & Executive Engagement
- Trusted Advisor to Senior Leaders
Serve as a primary advisor to C-suite and SVP-level stakeholders (CMO, CIO, CDO, COO), helping them navigate organizational complexity, sequencing decisions, and tradeoffs inherent in large-scale Adobe transformations.
- Executive Visioning & Translation
Lead executive workshops and steering committees, translating Adobe capabilities—particularly AEP, AEM, and Analytics into operating model change, business impact, and credible ROI narratives.
- Strategic Communication
Communicate complex transformation roadmaps and organizational implications with clarity, credibility, and executive presence.
Business Development & Thought Leadership
- Sales & Pursuit Leadership
Partner with sales and solution engineering to shape pursuits, define business consulting and governance workstreams, and articulate DEPT®’s differentiated approach to Adobe-led transformation.
- Point of View & IP Development
Develop thought leadership on the realities of Adobe transformation, change, adoption, governance, and value realization, informing both client strategy and internal delivery standards.
- Market Eminence
Represent DEPT® at industry events, executive forums, and Adobe ecosystem venues as a credible leader in enterprise transformation.
Practice Leadership & Scale
- Build the Practice
Architect and lead DEPT®’s Adobe Business Consulting capability in close partnership with Delivery and Technology leadership.
- Own the Methodology
Establish DEPT®’s business consulting and change framework—integrating Prosci/ADKAR principles with Agile delivery, operating model design, and business process re-engineering.
- Talent & Culture
Recruit, mentor, and lead senior transformation leaders. Build a culture grounded in accountability, credibility, and business impact.
- Operational & Financial Leadership
Partner with leadership on P&L ownership, forecasting, utilization, and scalable growth of the practice.
WHAT YOU’LL BRING
- Experience: 12+ years in management consulting, enterprise technology, CX, or digital transformation.
- Leadership: Proven experience building and leading consulting practices or large transformation teams.
- Adobe Expertise: Deep understanding of Adobe Experience Cloud with a business-first lens, particularly AEP (RT-CDP, AJO, CJA), AEM, Adobe Commerce, and Content Supply Chain (Workfront, Firefly).
- Enterprise Delivery: Demonstrated experience delivering Adobe programs in global or multi-national organizations.
- Business Process Depth: Expertise in marketing operations, content workflows, customer data, and digital commerce process design.
- Executive Presence: Ability to influence, align, and advise senior executives with credibility and clarity.
- Change Leadership: Formal change management expertise (Prosci/ADKAR or equivalent) applied pragmatically in complex environments.
- Industry Focus: Deep experience in Retail, Financial Services, Healthcare, or B2B.
- Certifications: Adobe certifications strongly preferred. ProSci/ADKAR strongly preferred.
- Education: Bachelor’s degree required; MBA or equivalent preferred.
WHAT DO WE OFFER?
We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package:
- Healthcare, Dental, and Vision coverage
- 401k plan, plus matching
- PTO
- Paid Company Holidays
- Parental Leave
WE SUPPORT YOU BEING YOU:
DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.
DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.
We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.
DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.
Learn more about DEPT®
DIVERSITY, EQUITY, & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
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