Executive Administrative Assistant to Ciena’s SVP, Global Customer Engagement

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

What will you do at Ciena?

We’re seeking a dynamic and skilled Senior Executive Assistant based in Atlanta, Georgia to join our team. In this role, you will be responsible for efficiently managing the office of a Senior Executive in our Global Customer Engagement division. This is a unique opportunity for an experienced Senior Executive Assistant to thrive in a fast-paced environment, working for a global leader in networking; and a chance to be part of an innovative company that serves customers globally in the hyperscale, service provider, enterprise and government sectors.

With a supportive and empowering culture, opportunities for career development, and commitment to employee well-being, Ciena is truly a special workplace

Responsibilities:

• CALENDAR:   Proactively manage and prioritize customer/partner and internal stakeholder meetings, ensuring optimal use of time and resources.
• TRAVEL:  Coordinate travel arrangements.  This may involve managing complex executive travel plans across multiple time zones.
• WORKING RHYTHM:  Establish a productive working rhythm with the Senior Executive to manage all their commitments while maintaining communication real-time through email, phone, and text to ensure proper coordination and timely execution of tasks and responsibilities.
• EXPENSES:  Track and submit Executive’s Expense Reports / Claims in a timely manner.
• ATLANTA OFFICE SUPPORT:  Provide support in the Atlanta office for visiting executives, customers and guests.

Experience:

• Excellent verbal and written communication skills
• Ability to work independently.  Demonstration of a high level of business savvy in previous roles including using judgment, ability to prioritize on behalf of self and executive
• Team collaboration, prioritization and problem solving
• International business exposure is a positive, particularly given time zone management and cultural awareness
• Proficiency in MSFT Office is required. SF.com, Workday and Oracle experience a plus, but not required as training can be provided.
• At least five years’ experience at the senior executive administrative assistant level

Location and Hours:

• Location is Atlanta.
• This is a hybrid role.  The incumbent will need to be in the Ciena office Monday – Thursday and will have the flexibility to work remotely on Friday.
• Ebbs and flows of business require flexible hours of work week-to-week and could include evening or weekend work if Executive is travelling internationally (for travel arrangements only)

The annual pay range for this position is $80,700 - $128,900 USD.

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.