ETO Process Architect

Primary Details

Time Type: Full time

Worker Type: Employee

Role Highlights

• Location: Sydney

• Type: Permanent, full time

• This role owns and shapes Planview as a strategic enterprise platform at QBE.

• Hybrid role, Happy to talk flexible working

• Click here to discover what it's like to be a part of QBE Group  

The opportunity

You will ensure Planview enables strategy execution end-to-end — from planning and prioritisation through to delivery, financials, resourcing, and OKRs.

About QBE  

• At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.  

• We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

• What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

Sitting within the Enterprise Transformation Office (ETO), this role acts as the enterprise owner and SME for Planview process architecture as the platform transitions from design into enterprise-wide rollout and continuous evolution. You will work closely with senior business, finance, data, and technology stakeholders to ensure Planview is optimised, governed, and embedded as a core system of record across the organisation.

Key responsibilities

• Act as the enterprise SME and design authority for Planview process architecture, owning process roadmaps and standards.

• Design, maintain, and evolve end-to-end portfolio, demand, investment, and delivery processes within Planview.

• Own the post-go-live evolution of the platform, including optimisation, configuration decisions, and assessment of monthly software updates.

• Partner with ETO, divisional leaders, Finance, Data, and Technology teams to align business requirements, integrations, and data flows (e.g. Jira, Oracle, Workday).

• Shape the early stages of programmes and initiatives to ensure alignment with enterprise strategy and investment priorities.

• Establish and embed enterprise governance for how Planview is used across group and divisions, balancing consistency with local needs.

About you

You are a senior transformation or platform architect who has operated at enterprise scale, with strong experience owning portfolio processes and platforms rather than simply using them. You are comfortable working hands-on while engaging confidently with executive stakeholders, and you bring a strong understanding of how strategy, investment, finance, and delivery intersect.

Key requirements

• Demonstrated experience owning process architecture within an Enterprise Project & Portfolio Management (EPPM) environment.

• Hands-on experience with Planview (or a comparable enterprise portfolio platform), including workflows, governance, and lifecycle management.

• Strong understanding of portfolio management, financials (actuals, forecasting), and resource management in a transformation context.

• Experience working within or alongside an Enterprise Transformation Office, PMO, or strategy function.

• Proven ability to advise and influence senior and executive stakeholders across business, finance, and technology.

• Experience operating in a large, complex organisation with significant investment in change and enterprise platforms.

Benefits  

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance

• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice

• 18 weeks’ gender-equal flexible leave for all new parents, including paid super

To learn more about benefits of working with us, click here.

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program

• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards

• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

To learn more about our achievements, click here.

How to Apply

If you’re looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

Your career. At the heart of it. 

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com.

Skills:

Analytical Thinking, Business Architecture, Business Case Development, Business Process Modeling, Critical Thinking, Financial Products, Intentional collaboration, Managing performance, Presenting with Impact, Process Improvements, Six Sigma, Stakeholder Management, Strategic Business Development, Strategic Planning, Team Management

Application Close Date: 19/03/2026 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.