Determined, imaginative, curious—if these are some of the ways you describe yourself, we want to learn more about you!
At TC Energy, we are proud to connect the world to the energy it needs. Guided by our values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability, affordability and sustainability.
The Opportunity
We are seeking an Enterprise Security (ES) Performance Specialist who has knowledge and experience in understanding the complexities of the TC Energy ES organization, its services, assets, systems, and vendors. The individual must have proven skills, competencies, and capacity to use information to provide insights and guide the stakeholders in proper interpretation to drive sound decisions.
What You’ll Do
As part of the ES Awareness, Strategy & Performance team and in collaboration with management across the ES department, the ES Performance Specialist focuses on the development, production, and communication of performance metrics for our key services, assets and vendor management practices. This is both a technical and strategic role that requires the ability to produce and communicate insights that facilitate decisions and drive and track performance improvement efforts.
Act as a leader in the definition, implementation, and maintenance of key performance indicators
Produce dashboards and use appropriate visualizations to showcase KPIs and track progress
Understand, report, and monitor performance targets (e.g., key vendor SLAs)
Produce dashboards and use appropriate visualizations to showcase KPIs and track progress
Prepare and present dashboards, metrics and KPIs during ESLT reviews and provide key insights on performance and continuous improvement.
Subject matter expert on our reporting framework and the key data inputs
Develop requirements for producing metrics and measures in an efficient manner that ensures data quality to enable insights and artificial intelligence efforts
Document and describe the structure, manipulation, and integrity aspects of the data stored in data management systems such as relational databases
Work with data stewards and owners to provide data requirements and structure information in a consumable fashion
Facilities performance reporting review meetings to drive insights and feedback
Develop understanding of all the services under the ES umbrella and look to drive insightful interpretations to drive insight and action
Help connect data points to business outcomes
Prepare materials to help frame performance questions and hypotheses
Translate into actionable summaries and ensure follow up
Develop expertise in the space and maintain strong understand of all our key performance metrics, risks and desired outcomes
Seek guidance from vendor partners and industry experts to ensure best practice
Introduce innovative solutions and services to help achieve service goals and objectives
Minimum Qualifications
A bachelor’s or master’s degree in computer science, computer engineering, software engineering or a related technical field
6+ years related experience in ETL (extract, load, transform) tools, techniques, data warehousing, and metadata & quality management
Must have experience working with PowerBI
Strong understanding of what Key Performance Indicators and how they drive key outcomes
Preferred Qualifications
Strong communication and ability to present to senior leaders, both qualitative and quantitative
Experience with modern data engineering tools in addition to strong relational database skills
Strong analytical and problem-solving skills and well-versed with fundamental programming concepts and/or data structures and algorithms
Strong computing foundation and fundamentals, including experience with design patterns
Ability to build excellent relationships with peers, leaders, technical teams, business users and executives
Strong written and verbal communication skills, with experience in business communication and presentations
A positive “can do” attitude; works through challenging situations with integrity and dignity
Experience using ServiceNow for performance reporting
To remain competitive, support our high-performance culture and allow for more flexibility in the way we work, we offer a hybrid work model and flexible dress code for our eligible office-based workforce in Canada, the U.S. and Mexico. #LI-Hybrid
About our business
We are a leader in North American energy infrastructure, spanning Canada, the U.S. and Mexico. Every day, our dedicated team proudly connects the world to the energy it needs—moving over 30 per cent of the cleaner-burning natural gas used across the continent. Complemented by strategic ownership and low-risk investments in power generation, our infrastructure fuels industries and generates affordable, reliable and sustainable power across North America, while enabling LNG exports to global markets.
TC Energy is an equal opportunity employer and participates in the E-Verify program supervised by the US government. We welcome applications from all qualified individuals regardless of race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. We are also committed to providing accommodations throughout the recruitment process. Applicants requiring accommodations or accessible formats are encouraged to contact us at careers@tcenergy.com for support.
All applicants must have legal authorization to work in the country where the position is based, without restrictions. Background screening is required for all positions, which may include criminal and/or credit checks. Offers may be extended at a different level or job title that best aligns with the successful candidate's qualifications.
Learn more
Visit us at TCEnergy.com and connect with us on our social medial channels for our latest news, employee stories, community activities, and other updates.
Thank you for considering TC Energy in your career journey.