Baker Hughes

Engineer - Customer Application Engineering

IT-FI-FLORENCE-VIA FELICE MATTEUCCI 2 Full time

Responsibilities, authorities and accountabilities

  • Provides technical expertise and develops technical solutions (configuration, performance estimation, economics, etc.) as part of the pre-ITO (requisition) process while interfacing with the commercial team. Possesses a deep understanding of relevant markets and customer economic value that aid winning bid strategies. To include 'ITO': Technical analysis of client need: definition and optimization of the products; scope (description); schedule; industrial scheme; cost, considering contract and internal policies and procedures. Calculation of plant, system and equipment performance and efficiency. Documentation of technical specifications & costing elements for further contract execution phases. This also includes OTR part where engineers work on customizing the products and implementing it for specific customer needs
  • Expected to resolve problems through the application of acquired expertise guided by precedent.
  • Works together with people from the business unit. Contacts are under guidance and/or geared towards specifying activities, planning of activities and giving explanations on technical issues.
  • Communicates with direct team and supervisor. Presents to internal teams on metrics, project status and research.


Required Qualifications

  • Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Engineering/Technology).


Desired Characteristics

  • Strong oral and written communication skills. Strong interpersonal and leadership skills. Ability to work independently. Strong problem solving skills.