Employee Relations Advisor - Fixed Term Contract

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. 

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

The Role:

Under the supervision of the Head of ER and the Senior ER Consultant, the ER Advisor will provide support and guidance on aspects of employee relations and employee redeployment, ensuring consistent application of employment law, internal policies and best practices. 

The ER Advisor will provide support to the ER Consultants in managing a varied ER Caseload across all business areas. You will work closely with managers and employees to resolve workplace issues, mitigating risks related to employment disputes and facilitating smooth transitions during redeployment.

The role would suit somebody who wishes to, or who has fairly recently commenced a career in Employee Relations. It will be a development focused role where the successful candidate can learn and increase the level of complexity they manage over a period of time. 

Key Responsibilities:

ER Case Advice

• Provide expert advice on employee relations issues, including grievances, disciplinary, absence, performance management and workplace disputes.
• Facilitate employee relations investigations (performance, sickness absence management, conduct, grievance, anti-harassment).  
• Provide support and advice to investigating and hearing managers, to ensure a fair and consistent approach.
• Work closely with Occupational Health and Health Insurance providers to ensure early intervention on case management.
• Support managers in handling sensitive employee matters while ensuring fairness and legal compliance.
• Assists with the development of scripts, letters and FAQs for ER meetings when required.
• Manges the triage and timely organisation of cases across the wider ER Team.

Training and Employee Engagement

• Supporting training sessions for employees and/or managers on employee relations topics.
• Support employee engagement initiatives to promote a positive work culture.
• Contact for HR Colleague Service Advisors for advice and assistance on case management.

Case Management & Reporting

• Maintain accurate records of employee relations cases, including investigations, resolutions and follow ups.
• Prepare monthly employee relations MI to be shared with relevant stakeholders.
• To prepare specific employee relations metrics on an ad-hoc basis to support the ER Consultants.

Redeployment

• Support the redeployment process for employees affected by change or redundancy who require reasonable adjustments / out of the ordinary support.
• Collaborate with HR stakeholders, line managers and employees to identify potential suitable alternative roles.
• Track redeployment outcomes and provide regular updates to stakeholders.
• Contribute to the development of redeployment policies, procedures and support documentation.

Budget Planning and Monitoring

• Responsible for creating requisitions in relation to ER owned contracts such as employment law advice and Occupational Health.
• Responsible for accurately tracking and processing invoices for outgoing payments.

ER Projects

• Undertake and/or support designated Employee Relations projects/initiatives  as directed by the Head of Employee Relations or Senior ER Consultant.

Key Knowledge, Skills & Experience:

• Experience of managing and resolving conflict
• Some experience of coaching a broad range of stakeholders on ER matters
• Experience of recognising employment related risk and demonstrating a track record of appropriate escalation.
• A continuous improvement mindset with a passion to create optimal service delivery at all employee touchpoints.
• An awareness of employment law and case law and ability to translate this into commercial advice
• An ability to build trusted relationships with multiple stakeholders at all levels across HR and the business
• An ability to react quickly and decisively to problems once identified, considering options and making decisions to determine the appropriate course of action.
• Strong verbal and written communication.
• Comfortable working under pressure.
• Strong attention to detail and ability to multi-task.

Recruiter : Martyn Jack
 

What we offer:

At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:

• As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.

• Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments.  

• Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture.

• Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options - for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G

We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. 

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com