eCommerce Business Analyst

Job Description:

Title:   eCommerce Business Analyst                      

Reports to:     Manager, Digital and eCommerce     

Location: Monterrey, NL.         

Position Overview:

We are seeking a Business Analyst to bridge the gap between our commercial, operational, and IT teams while managing and improving the content of our eCommerce platform. The ideal candidate will have a strong analytical mindset, a deep understanding of business processes, and hands-on experience in managing web content. This position will focus on optimizing the user experience, ensuring technical requirements align with business goals, and maintaining high-quality content on our eCommerce platform.

The role combines responsibilities of a Business Analyst and an eCommerce Content Coordinator, focusing on supporting technical solutions and content management for Genie’s eCommerce platform. The Business Analyst portion involves analyzing business operations, translating requirements into IT specifications, and providing day-to-day application support. The Content Coordinator aspect includes managing website content, enriching product data, and ensuring site layout and content adhere to best practices.

Responsibilities:

• Collaborate with business stakeholders to gather, document, and analyze requirements, translating them into functional IT specifications.
• Work closely with IT and development teams to ensure business needs are met and support the daily operations of business applications.
• Execute content management for the eCommerce platform, ensuring product data, descriptions, and multimedia are accurate, up-to-date, and aligned with branding guidelines.
• Regularly audit the website to ensure content, layout, and accessibility standards are met, improving user experience.
• Facilitate platform enhancements, including testing and user acceptance, while coordinating with cross-functional teams.
• Keep all stakeholders informed of project updates, timelines, and any risks or challenges that may arise.

Required Qualifications:

• Bachelor’s Degree in a technical field (Information Systems, Computer Science, Engineering, or similar field) or 4+ years of relevant experience.
• Advanced English skills
• Technical experience (oracle CX preferred, HTML/CSS), business analysis and project management (PMP or Scrum certs are a plus), content management
• Excellent communication and relationship skills.
• Preferred current VISA and Passport- estimated at <10%

Able to elaborate a bit more, go into detail etc. For technical skills - HTML/CSS and Agile familiarity, experience working independently and with teams. Communication is a real big one since they will need to communicate often with a wide variety of depts

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

Terex Overview:

Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide.

At Terex, we fully embrace the increasingly diverse world around us and strive to create an empowering and welcoming workplace culture. We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact.

While our operations are global, each office or factory is a close-knit community. We value diversity, equity and inclusion, safety, integrity, respect, servant leadership, courage, citizenship, and continuous improvement. It's an exciting time to be part of the expanding manufacturing sector - come join us!

Additional Information:

We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions, ensuring equity within our workplace. As an Equal Opportunity Employer, employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including Westfield health care for you and your dependents, contributory pension scheme, life assurance cover, employee stock purchase plan and access to global learning and development programs offering accredited and specialist training.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the Recruiting department (person or department) at Globaltalentacquisitions@terex.com