Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Who we are:
Whether you’re a merchant accepting payments, a bank issuing cards or a developer embedding payment technology, if it has anything to do with commerce, we’re Already on it! That’s why 5m+ customers and 7k+ software partners around the world rely on Global Payments to handle more than 73b transactions every year.
From the start-ups to the been-there-done-that's, our commerce platform connects millions of businesses with their customers. Our cloud-native, easy-to-integrate solutions make scaling seamless. We help businesses build long-term solutions for their customers. Systems that are easier to integrate and future-ready. End-to-end solutions for top-to-bottom commerce.
Cloud-native tech meets on-the-ground support. Innovation starts with us. One platform for POS and software? Now that’s Genius. Everything merchants need, all in one easy-to-implement solution.
We keep payments safe and seamless, however and wherever they happen. We’re trusted by leading developers and platforms to handle the hard stuff — creating robust, reliable systems that integrate seamlessly into existing ecosystems.
Purpose of the Role:
The End to End Boarding Product Manager - plays a pivotal role at the intersection of customers, IT development, vendors and revenue teams. This role is responsible for overseeing the streamlined boarding of merchants and partners across Global Payments international suite of applications including our Acquiring Boarding systems, Boarding Orchestrators and Card Present and Card Not Present gateways.
This position is responsible for the full product life cycle across all the boarding applications - from defining product strategy, identifying opportunities to integrate all applications, gap analysis, development, and continuously reviewing performance.
Working closely with technology and product teams of the various boarding applications, the End to End Boarding Product Manager assumes overall responsibility for an effective and efficient boarding experience for merchants and partners to align with the company’s strategic goals.
Key to this new position being successful is the establishment of strong relationships with a wide range of internal stakeholders and external partners to support platform delivery, regulatory compliance and strategic execution.
Responsibilities:
Product domain: Core Acquiring Payments
The primary responsibility will be to focus on the complete boarding experience for Merchants and Partners within the Core Acquiring, In-person and Digital Product domain.
Product strategy and thought leadership
Thinks strategically about the End to End boarding applications development to represent the need of Global Payments businesses to seamlessly board future customers.
Partners with the International product organisation to understand key global developments of product to bring best in class solutions to market and export best in class solutions to the world.
Product discipline and ways of working
Lead roadmap planning for all Boarding Applications, creating well defined product briefs, managing and prioritising your product backlog.
Drive new product design, development and product improvement activities by creating well defined feature definition as per the defined product development lifecycle, collaborating with Agile development teams and colleagues in multiple regions.
Lead design workshops to drive alignment and creativity in solution design.
Work and cooperate with other product managers, project manager and delivery leads to ensure delivery of Boarding product enhancement to Global Payments business
Own go-to-market approach for your product, effectively communicating upcoming releases internally and externally.
Manage the product lifecycle, including end of life and withdrawal of Boarding products from the internal Global Payments architecture.
Drive commercial outcomes
Be commercially astute, building business cases in order to obtain funding for product build.
Consistently and accurately report on product performance in the market to senior leadership teams to help inform decisions on product roadmap & lifecycle.
Create and own the measurement approach for your area, clearly articulating business value for existing and planned enhancements.
The above Statements are intended to describe the general nature and level of work being performed.
They are not intended to be an exhaustive list of responsibilities, duties and skills required.
Experience and Expertise
6+ years' experience as a Product Manager covering the full breadth of product design, development and life cycle management in a hardware or software solutions based organisation, ideally within payments, FinTech or eCommerce.
Passionate about delivering great customer experiences and bringing products to life that scale, representing the voice of the customer.
Growth mindset to continually refine and improve experiences.
Ability to think strategically and communicate the big picture to take the business on your product journey.
You are a collaborative operator who can bring together diverse perspectives from across the business and prioritise product solutions to deliver the greatest value.
Self-starter who can lead teams in a fast moving environment to drive the product roadmap forward, maintaining momentum on multiple projects simultaneously.
Demonstrates values of Passion, Care, Accountability, Excellence and Ingenuity to collaborate with multiple teams and deliver outcomes in a global matrix organsiation.
Strong interpersonal skills with the ability to communicate complete issues to senior management as well as deal with colleagues at all levels, developing strong internal and external relationships.
Preferred
Being adept in Project Management including experience using various project management techniques including Agile and Waterfall would be advantageous.
Key Relationships
International Product Team
Global Payments Business and Pricing Teams
Global Payments Technology Team
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.