We need everyone's positive energy and innovative thinking to lead the energy transition to net zero. That's why we welcome applications from all backgrounds and experiences and have a range of flexible working options to suit everyone!
We’re looking for Dual Fuel SMART Meter Installers to join our growing team in and around the Kilmarnock area. If you’re looking for more flexibility, real variety and a role where you can make a genuine difference, this is for you.
What’s in it for you?
Competitive base salary of £40,652 reviewed annually
Quarterly performance based bonus through our Field Incentive Scheme, up to £4,800pa
Potential Career Progression – training may be provided for: - 3-phase meter installation (increase base pay)
Full equipment provided: - Branded van and fuel card - Smartphone and tablet - Uniform, PPE and tools
Here’s a taste of what you’ll be doing
You’ll be visiting customers who may be struggling with their energy bills, helping them take control through tailored advice and installing SMART PAYG meters where appropriate. You’ll also be investigating reports of tampered meters and making them safe.
Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, as long as you meet your weekly working hours.
Key responsibilities
Deliver excellent face-to-face customer service
Discuss and agree payment solutions with customers
Exchange meters to PAYG or classic prepay
Gather customer and property information
Lead warrant teams (when required) to safely disconnect meters
Plan efficient daily routes to reduce carbon footprint
Record visit outcomes on mobile devices
Upload job data securely (monthly broadband allowance included) including Bodyworn Video footage uploads
Are we the perfect match?
MOCOPA/CMA1/MET2 qualified.
Strong customer service and communication skills
A full UK/EU driving license (up to 6 points acceptable)
Must be willing to undertake 3-Phase electricity training with travel and overnight stays during training
Comfortable working independently in the field
Reside in or near Kilmarnock
Broadband access at home
Here's what else you need to know
This is a permanent role.
Excellent parental leave allowance.
Award-Winning Workplace - We’re proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16–34-year-olds
Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities and access to 20 flexible benefits with tax/NI savings
Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We’re open to discussing how flexibility can work for you
Inclusive & Diverse - We’re the only energy company in the Inclusive Top 50 UK Employers. We’re also proud winners of Best Employer for Women and Human Company of the Year—recognising our inclusive, people-first culture
Support at Every Stage of Life - We’re Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone
Accessible & Supportive - Do you consider yourself as having a disability? As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria for the role and will make any adjustments needed during the process
Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we’ll support your growth every step of the way
For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider