Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
This role provides immediate response to complex administrative requirements in accordance with SLA parameters, in a processing environment. The role is responsible for screening and vetting of individual customers, vendors, service providers, including the source documentations. The individually accountable for achieving results through own efforts.
- Action all screening exceptions on SUMMIT for individual customers for both Lending and Transactional Banking products.
- Action all screening, adverse media and vetting for Vendors and Service Providers
- Responsible to source documentation from Vendors and Service Providers for the purpose of vetting
- Performs simple, standard and enhance due diligence of customers, vendors and service providers
- Follows standardised processes and provides administrative support in line with normal business functioning.
- Delivers on daily production standards and adheres to service and quality standards.
- Provides an indirect service to customers and intermediates.
- Responds to immediate requirements within procedure.
- Uses standard administrative techniques to coordinate own work.
- Product and process knowledge in different areas may differ but basic skills remain the same.
- May act as mentor / resource to less experienced Administrators.
- Fully multi-skilled across products and processes.
- Acts as a support person and / or point of escalation for complex and difficult cases / clients.
Qualifications, Skills and Experience:
- Matric or equivalent Recognition of Prior Learning 2 yrs+ experience as an administrator.
- Extensive lending and transactional banking product and process knowledge (multi skilled)
- AML Screening and vetting experience
Personal Effectiveness
- Accepts and lives the company values.
- Accountable for service delivery through own efforts.
- Collaborates effectively with others to achieve personal results.
- Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.
Documentation Processing
- Delivers on daily production standards.
- Follows standardised processes and provides administrative support in line with normal business functioning.
- Follows standardised processes and provides administrative support in line with normal business functioning.
- Provides an indirect service to customers and intermediaries.
- Responds to immediate administrative requirements within procedure.
- Uses standard administrative techniques to coordinate own work.
Skills
Competencies
Education
Matriculation Certificate (Matric) (Required)
Closing Date
08 May 2026 , 23:59
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!