DT MRO Functional Analyst (Puerto Rico)

Date Posted:

2026-03-04

Country:

United States of America

Location:

US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1

Position Role Type:

Hybrid

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position.​ The company will not seek an export authorization for this role.

Security Clearance:

None/Not Required

Collins Aerospace is seeking a DT MRO Functional Analyst to support and enhance our Maintenance, Repair, and Overhaul (MRO) systems and processes. In this role, you will serve as a key liaison between business stakeholders and Digital Technology (DT), ensuring system solutions effectively support operational needs. You will analyze business requirements, configure and optimize SAP and related applications, troubleshoot system issues, and drive continuous improvement initiatives to improve efficiency, compliance, and data integrity across MRO operations.

**This is a hybrid position in Puerto Rico**

What YOU will do:

• Fully developed professional able to work without direct guidance or direction from others. 

• Analyze complex SAP business problems and develop solutions within SAP using available tools and technologies. 

• Create detailed enhancement designs based on end user specifications to present to SAP Functional Councils and IT as needed. 

• Develop and deliver SAP end user documentation, processes and training as needed by the SBU. 

• Provide consultation to users regarding processes and procedures and to ensure business is getting efficiencies out of SAP. 

• Strong customer service focus and committed to proactive review of processes and procedures to continually enhance SAP service quality, service delivery and support. 

• Encourage disciplined use of SAP systems and processes. 

• Assist in setting up of any new divisional objectives (i.e. new plant’s, organizational changes, new products, etc.) 

• Perform system regression testing for new releases or upgrades to SAP. 

• Assist in the development or enhancement of functional reporting capabilities in SAP. 

• Assist data team and process teams in data mapping activities and testing. 

• Lead with training for other SBU’s coming into SAP on the new releases. 

• Resolve end user trouble tickets in a timely manner in compliance within SLA. 

• Lead / Manage several components of a project or a complex component of a larger project. 

• Provide effective training and communications of how the tools and end user techniques of the SAP application areas are applied to the business process. 

Qualifications YOU Must Have:

• Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.

• Must be a U.S. Citizen.

• A minimum of 5+ years of SAP hands on experience working in a focus area in the system. 

• Strong knowledge of Aftermarket / MRO processes 

What We Offer:

• Some of our competitive benefits packages include: 

• Medical, dental, and vision insurance

• Three weeks of vacation for newly hired employees

• Generous 401(k) plan that includes employer matching funds

• Participation in the Employee Scholar Program (ESP)

• Life insurance and disability coverage

• Employee Assistance Plan, including up to 8 free counseling sessions

• And more!

Learn More & Apply Now!

Do you want to be part of a new, exciting initiative to combine foundational IT with new digital technologies?  Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processes. From making aircraft more electric, intelligent and integrated to building new software platforms such as Internet of Things, big data, artificial intelligence, and blockchain, there’s no better place to be right now than in digital. If you’re an agile thinker who enjoys utilizing modern technology to make big improvements, then you’re a perfect fit for this team. Join Collins Aerospace to help us revolutionize the aerospace industry today!

* Please consider the following role type definitions as you apply for this role.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.   

Apply now and be part of the team that’s redefining aerospace, every day.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms