Dock Operations Manager

Dock Operations Manager

Department: Legislative Branch

Location(s): Washington, District of Columbia

Salary Range: $70623 - $91815 Per Year

Job Summary: This position is located in the Madison Building, Integrated Support Services Directorate, Chief Operating Officer. The position description number for this position is 467848 The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. The incumbent of this position will work a fixed work schedule of 6:30am to 3:00pm M-F. This is a non-supervisory, bargaining unit position.

Major Duties:

• The Dock Operations Manager is located in the Logistics Division of the Integrated Support Services (ISS), Chief Operating Officer, Library of Congress (LOC) under the general supervision of the Distribution Facilities Manager. The Dock Operations Manager is responsible for management of loading dock operations at the Madison building and has direct responsibility for planning and coordinating activities to include but not limited to: vehicular traffic, material traffic, incoming and outgoing mail, freight and parcels. The incumbent performs a variety of tasks to ensure safe, effective and efficient loading dock operations. Applies sound judgment in re-solving issues and exercises independent problem-solving abilities focused on improving service. Key elements of this position are the ability to work independently, attention to detail, understanding of, and tactfulness in working with the wide variety of customers that use the loading dock. The Dock Operations Manager is designated as "Essential Personnel" Works closely with the Service Units, Architect of the Capitol (AOC), United States Capitol Police, (USCP) and vendors to accomplish mission objectives for the Library of Congress. Is familiar with the procedures of the separate functional offices on the dock and works with and communicates with those offices to coordinate the deliveries and shipments that result from procurement and supply orders, contracts, supply requisitions, mail deliveries, furniture and equipment, collection and construction materials, food, cleaning supplies, etc., with offices such as the Architect of the Capitol, Copyright, and Facilities Management, and with contractors and delivery firms. Maintains and pro-actively manages vendor delivery schedules and works to minimize traffic congestion and delays. Provide guidance and direction for drivers through the vehicle screening process. Ensures vehicles are parked in the appropriate dock locations and that keys are left in the vehicles. Communicates and enforces the 30 min time limit for vehicles with the drivers. Determines vehicle access to the loading dock based on vehicle size and other requirements. Refuses hazardous deliveries not properly coordinated and transported. Actively enforces safety practices and reports any incidents or mishaps to the appropriate supervisor. Ensures the loading dock area is well organized and walkways are clear. Closely monitors dock space to ensure it is not being utilized for long term storage. Coordinates with Service Units as necessary to keep dock space open and available. Prepares monthly statistics and reports to Reports any issues with dock equipment to the appropriate area of responsibility. Coordinates services with contracted cleaning staff as required keeping the loading dock clean. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

Qualifications: Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to coordinate deliveries and communicate with multiple agencies and vendors.** Ability to manage loading dock operations.** Ability to maintain access control and manage loading dock security operations.** Ability to solve problems and make decisions. Ability to communicate effectively other than in writing.

How to Apply: Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position. Please note, there is no page restriction to your resume, and you are allowed to upload a resume longer than two pages in the resume section within the application process. When the application system prompts, please proceed to the agency site to complete your application. You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps. Step 1: If you do not already have one, create a resume and upload it to your profile in the "Resume" section. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress. Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your resume to ensure that it supports your responses to these questions. Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements. Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly. Step 5: Hiring Management offers one option that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement. You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS. IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date. Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement. If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov , no later than 4:00pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.

Application Deadline: 2026-05-06