Dispatcher

At First Student, our Dispatchers are the heartbeat of daily operations—keeping students moving safely, routes running on time, and drivers supported every step of the way. If you thrive in a fast-paced environment, can think on your feet, and enjoy being the go-to person who keeps everything together, this is the role for you.

We are currently hiring a Dispatcher to support our location serving South Windsor Public Schools.

Location & Schedule

Location: South Windsor, CT
Schedule: Monday–Friday | 6:00 AM – 2:30 PM
Wage Range: $27.00 – $29.00/hour based on experience

Why Join First Student?

• Competitive pay based on experience
• Consistent Monday–Friday schedule
• Full Medical, Dental & Vision benefits
• 401(k) with company match
• Paid holidays and vacation
• Employee discounts through PerkSpot
• Stable, year-round employment
• Advancement opportunities across North America
• Supportive team environment where your work matters every day

What You’ll Be Doing

• Coordinate and oversee daily bus routes and driver coverage
• Communicate with drivers via radio and phone throughout the day
• Respond quickly to route changes, call-outs, and service issues
• Support and coach drivers and monitors in day-to-day operations
• Serve as a key point of contact for school district transportation needs
• Help resolve parent and customer concerns professionally and efficiently
• Assist with charter scheduling, payroll support, and operational reporting as needed
• Work closely with operations leadership to keep service running smoothly and safely

What We’re Looking For

• Strong communication and multitasking skills
• Ability to stay calm and organized in a fast-paced environment
• Previous dispatch, transportation, logistics, operations, or driver experience preferred
• Strong customer service mindset
• Comfortable handling high phone and radio volume
• Computer proficiency required
• High school diploma or equivalent

This is more than a dispatch role—it’s a critical operations position where you directly impact students, families, drivers, and the success of the location every single day.

At First Student, our commitment to safety, dependability, and customer care creates an environment where you can thrive. With more than 120,000 employees across North America, we offer stability, growth, and exceptional training.

Apply today to join our team!

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. First is also committed to providing a drug-free workplace.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.