World Kinect

Dispatch Support – Corporate Fuel Management

SAN JOSE, COSTA RICA Full time

At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.


 

Dispatch Support – Corporate Fuel Management

Location: San José, Costa Rica

About the Role

Join World Fuel Aviation and become part of a global leader in energy and aviation services! Our Corporate Fuel Management team is at the heart of what sets us apart—delivering exceptional service to large corporate aircraft fleets and high-profile clients.

As a Dispatch Support Specialist, you’ll combine customer service, operational support, and sales coordination to ensure our most valued customers receive world-class care. This is a fast-paced, dynamic role where every day brings new challenges and opportunities to make an impact.

What You’ll Do

  • Coordinate fuel arrangements for targeted customers in our Fuel Management program
  • Act as the primary dispatcher for clients using our international trip support services
  • Submit accurate sales orders to suppliers and airport contacts
  • Analyze client schedules and deliver timely quotes and confirmations
  • Support the North American sales team with quotes and orders
  • Communicate directly with clients to ensure fueling needs are met
  • Maintain exceptional customer service and resolve any issues promptly
  • Perform additional duties as assigned by your supervisor

What We’re Looking For

  • Experience: At least 1 year in aviation or a related field preferred
  • Language: Advanced English (C1 level)
  • Education: Bachelor’s degree related to the role
  • Flexibility: Ability to work weekends and occasional extended hours

Skills That Make You Stand Out

  • Strong written and verbal communication skills
  • Excellent customer service and problem-solving abilities
  • Professional and effective phone manner
  • Ability to thrive under pressure and prioritize tasks
  • Team player with great interpersonal skills
  • Positive attitude, strong work ethic, and eagerness to learn
  • Proficiency in MS Word and Outlook

Why Join Us?

  • Be part of a global aviation leader with opportunities for growth
  • Work in a dynamic, collaborative environment where your ideas matter
  • Gain exposure to high-profile clients and international operations
  • Competitive compensation and benefits

Ready to take off with us?
Apply today and bring your passion for aviation to a team that values excellence and innovation!

#WFS

@LI-GR1

Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at: https://www.wfscorp.com/en/privacy-center.

 

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