Director - Workday Payroll

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education

• Bachelor’s degree in business, Accounting, Finance, Human Resources, or related field
• Master’s degree preferred

Experience / Qualifications

• 10+ years of progressive Workday Payroll experience, including multi‑state payroll.
• 5+ years of leadership experience managing payroll teams.
• Deep hands‑on experience with Workday Payroll, Time Tracking, GL, Absence and Benefits
• Strong knowledge of payroll tax, wage and hour laws, and compliance requirements
• Proven experience leading payroll transformations or system optimization.
• Workday Payroll Certification(s) preferred
• CPP (Certified Payroll Professional) certification preferred
• Experience supporting organizations in stages of expansion and heavy growth, as well as complex organizations.

Position Summary

The Director of Workday Payroll provides strategic and operational leadership for payroll services supporting a complex healthcare workforce, including clinical, non‑clinical, hourly, salaried, and per diem employee populations. This role oversees the management and administration of the Bi-weekly end‑to‑end payroll using Workday Payroll, ensuring accurate, timely, and compliant payroll processing across multiple entities, shifts, pay rules, and regulatory environments. The Director will seek out industry best practices and identify efficiencies through automation and process improvement that adopt new capabilities as they come available within our Workday platform. The Director partners closely with HR, HRIS, Finance, Compliance, and Clinical Leadership to support excellence and a best in class payroll function.  

Primary Duties and Responsibilities

Payroll Leadership & Strategy

• Lead the payroll function for a healthcare organization operating across hospitals, clinics, and ancillary services.
• Follow industry and regulatory changes impacting the payroll function. Partner with HR for system changes to comply with these changes.
• Develop and execute a payroll strategy that supports continuous operations, workforce growth, and patient care priorities.
• Establish payroll governance, policies, internal controls, and standard operating procedures.
• Build, mentor, and retain a highly skilled payroll and Workday payroll team.
• Serve as the executive escalation point for payroll issues impacting clinical operations or employee satisfaction.

Workday Payroll Ownership

• Serve as the functional owner of Workday Payroll, including configuration, maintenance, testing, and optimization.
• Optimize Workday utilization through automation and by leveraging system functionality.
• Ensure seamless integration with Workday HCM, Time Tracking, Absence, Benefits, and Scheduling
• Lead payroll‑related Workday upgrades, releases, and healthcare‑specific enhancements.
• Support implementations, acquisitions, and new facility onboarding into Workday Payroll
• Ensure system configuration supports healthcare pay practices (shift differentials, on‑call, premiums, bonuses, and retro pay)

Healthcare Compliance & Risk Management

• Ensure compliance with federal, state, and local payroll laws as well as healthcare‑specific regulations.
• Oversee payroll audits, reconciliations, and regulatory reporting.
• Partner with Compliance, Legal, and Labor Relations on wage and hour matters
• Monitor regulatory changes and assess impacts to payroll systems, policies, and processes.

Operational Excellence & Accuracy

• Oversee accurate and timely payroll processing for large, diverse employee populations working varied shifts.
• Drive continuous improvement, automation, and controls within Workday Payroll with a focus on industry best practices.
• Establish KPIs and service metrics focused on accuracy, timeliness, and employee experience.
• Oversee payroll tax filings, garnishments, retroactive pay, and year‑end activities (e.g., W‑2s)
• Manage payroll vendors including tax service providers and third‑party administrators.

Cross‑Functional Partnership

• Collaborate closely with HR, HRIS, Finance, Accounting, Scheduling, and Clinical Operations
• Ensure payroll aligns with timekeeping, staffing models, compensation frameworks, and benefits programs.
• Support workforce initiatives including hiring surges, emergency response staffing, and seasonal fluctuations.
• Provide payroll analytics and insights to senior leadership.

Leadership Competencies

Establishing Relationships

Builds effective networks, working relationships, and alliances with a broad range of stakeholders (both internal and external) in order to collaborate effectively within divisions and across boundaries. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others.

Developing Talent

Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively.

Inspiring and Motivating Others

Fosters commitment and cohesiveness by motivating, guiding, and facilitating cooperation within the department toward goal accomplishments. Can persuade others, build consensus, and ensure cooperation from others to gain genuine acceptance to accomplish “win-win” solutions.

Demonstrating Emotional Intelligence

Exercises self-leadership, self-awareness, and self-regulation; manage emotions so that they are expressed appropriately; leads others by displaying adaptability, empathy, and social skills.

Acting with Integrity

Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments.

Acting Strategically

Aligns day to day activities around broader organizational goals and objectives; prioritizes resources based on the strategic objectives of the organization.

Being a Champion for Change and Innovation

Supports people in their efforts to try new things. Generates novel and valuable ideas and uses these ideas to suggest new or improved processes.

Communicating Effectively

Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and across the organization.

Promoting Diversity and Inclusion

Treats all people with dignity and respect by being fair and consistent. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds.

Holding Self and Others Accountable

Sets clear performance expectations and objectives for self and others; evaluates work performance and provides feedback when needed. Accepts responsibility and accountability.

Physical Requirements

Requires sitting for extended periods of time, also stooping, bending, standing, and stretching. Must have manual dexterity for typing and computer data entry. Able to work in a stressful environment, work independently, capable of making sound decisions, be detail oriented, alert, and self-motivated. Ability to push/pull up to 40lbs., carry and lift up to 20lbs.        

Threshold Requirements

• These threshold requirements are required and completed on a yearly basis.
  • Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation.
  • TB/PPD Surveillance Program
  • Maintenance of required professional licensing and/or certification(s).

This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. I have reviewed these job requirements and verified that I can perform all essential functions of this position.