Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.
Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.
This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.
The Director, Tech Strategy & Operations is a pivotal member of the Digital & Technology team, responsible for independently managing the operational and capital budgets, processing and tracking vendor agreements and contracts, and overseeing department-wide administrative functions. This role acts as a strategic partner to the Chief Digital & Technology Officer and other senior leaders, driving cross-functional initiatives, facilitating executive decision-making, and ensuring alignment of departmental priorities and firm objectives as well as ensuring seamless operations, compliance, and effective project delivery. The role serves as a liaison between internal stakeholders, external vendors, and firm leadership, contributing to the strategic and operational success of the Digital & Technology department.
What You Will Do:
Strategic Planning & Execution:
Partner with the Chief Digital & Technology Officer to develop, communicate, and execute departmental strategies and priorities.
Drive cross-functional initiatives and ensure alignment with firm-wide objectives.
Monitor progress on strategic projects, proactively identify risks, and recommend solutions.
Executive Support & Decision Facilitation:
Prepare briefing materials, talking points, and executive summaries for leadership meetings.
Coordinate and facilitate decision-making processes, ensuring timely follow-up and accountability.
Represent the Chief Digital & Technology Officer in meetings and communications as delegated.
Stakeholder Engagement & Communication:
Serve as a key point of contact for internal and external stakeholders, fostering collaboration and information flow.
Draft and disseminate communications on behalf of department leadership.
Manage sensitive and confidential matters with discretion.
Operational Leadership:
Oversee the implementation of departmental policies, procedures, and best practices.
Lead efforts to improve operational effectiveness and organizational culture.
Support talent management activities, including onboarding, training, and team development.
Portfolio Support:
Assist with portfolio management activities, including tracking milestones, supporting documentation, and facilitating communication among project teams and stakeholders.
Lead or support special projects and initiatives assigned by the Chief Digital & Technology Officer.
Independently manage and reconcile operational and capital budgets, including monthly reporting, forecasting, and variance analysis. Collaborate with Finance to ensure accuracy and compliance with firm policies.
Process, track, and maintain vendor agreements, contracts, and invoices. Negotiate terms, monitor contract performance, and ensure timely renewals and compliance with procurement standards.
Provide high-level administrative support to department leaders, resolve operational issues, and escalate as necessary. Facilitate travel and expense reimbursements for team leaders and support compliance initiatives.
Schedule and coordinate department meetings, and project reviews. Track deadlines, prepare agendas, and draft and circulate accurate meeting minutes.
Create, update, and maintain memos, presentations, spreadsheets, and intranet content related to the D&T function. Ensure version control and secure storage of sensitive information.
Identify opportunities to streamline processes, enhance efficiency, and support technology adoption within the department.
Conduct research, analyze data, and prepare reports to inform executive decisions.
Who You Are:
Bachelor’s Degree preferred or equivalent work experience.
At least 5 years prior experience as a department administrator or executive or administrative assistant working in a global professional services environment.
Familiarity with legal industry regulations, IT systems, and professional services operations is highly desirable.
Demonstrated ability to manage complex budgets and financial reporting in a fast-paced, matrixed, global business.
Experience processing and tracking vendor contracts, agreements, and invoices.
Strong portfolio management skills, including deadline tracking and milestone reporting.
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and document management systems.
Demonstrated ability to independently learn and adopt new technologies to enhance productivity and work product.
Excellent organizational, analytical, and problem-solving abilities.
Strong interpersonal and communication skills; able to interact with all levels of the firm and external partners with professionalism and discretion.
Ability to handle sensitive information with confidentiality and integrity.
Detail-oriented, highly organized, and able to manage multiple priorities.
Demonstrates a positive, client-focused mindset with a commitment to continuous improvement.
Office Environment
#LI-MS1
Benefits and More
At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including:
Flexible work arrangements and hybrid work schedule
Health, dental, and vision insurance
Life and disability insurance
Retirement & Savings Plan
Emergency back-up child and adult care
Paid vacation, sick time off, and holidays
Professional development and career advancement opportunities
Employee recognition and reward programs
Employee wellness and assistance programs
Employee discounts and perks
Consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.
Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.
Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.
To request a reasonable accommodation to participate in the job application or interview process in the US, contact the Benefits Department by email or by phone at 617-570-1800. To request any disability or neurodivergence related accommodations to participate in the job application or interview process in the UK or Germany, please email the Recruiting Department. Any information you provide will be in the strictest confidence, and only used for the purpose of providing the accommodations needed. Requesting accommodations will not adversely affect the outcome of your application.