Job Summary
Oversees all staff and initiatives within the Team Member Relations Center of Expertise. Has system-wide responsibility for the delivery of team member relations strategies and resolution of team member relations cases (including fact finding, performance coaching, documentation and disciplinary consultation) to support team members, leaders and organizational strategies. Responsible for oversight of all Human Resources policies to ensure system alignment. Our goal is to build infrastructure and initiatives to drive an engaged and inclusive workforce by creating a fair and consistent culture where each team member is motivated to perform their best work. Strongly partners with the HR Business Partners, Labor Relations, and the Team Member Relations functions within the People Solutions Center to manage and deploy initiatives and provide support to mitigate organizational risk. We strive to deliver exceptional team member experiences, operational excellence and continuous improvement.
Essential Functions
- Strategic Enabler to identify, propose, socialize, operationalize and implement policies, programs, initiatives and efficiencies that drive us to engage as OneHR and to build a best practices in team member relations. Related initiatives support labor relations, team member relations policies and practices, work environment and performance management initiatives and alignment, team member related compliance, educational initiatives and the like.
- HR Policy Manager for all HR policies system wide. Our goal is to align policies and consolidate policy components into existing policies where possible. Acts as the Functional Area Policy Committee (FAPC) Lead for all Human Resources Policies in our systemwide policy workgroup. In partnership with other HR Directors, facilitates a regular cadence to revise policies, develop policy tools and education, and acquire approvals from HRVPs and CPO (where appropriate) to publish said revisions. Regularly reviews and provides guidance to other leaders regarding HR implications related to non-HR policies.
- Lead liaison with legal counsel on employment related litigation, agency charges, and attorney demands.
- Promotes a strong team member experience including proactive communications, engagement initiatives and workforce analytics. Designs change management initiatives to promote desired cultural assimilation and drivers of high performance to the workgroup and organization as a whole.
- Provides individual and/or group advice, guidance, professional support regarding team member relations to human resources team members, HR business partners, leaders and others with respect to interpretation, application, evaluation and consultation of team member relations policies, practices, and procedures.
- Coaches, mentors, supervises and develops employees both for employee relations content and desired competencies. Ensure that priorities are established and changed to meet organizational needs. Supports the implementation of key activities. Ensures responsiveness and an exceptional experience to requests for services, information, records, and data on a timely basis. Reviews reports and provides feedback on routine activity.
- As needed, provides guidance to Human Resources operations related to activities such as personnel file requests, subpoena responses, unemployment claims processing, internet usage reporting, internal review processes, exit interviews, team member qualifications including health requirements, regulatory audits, team member investigations, verifications of employment, etc.
- From time to time, performs investigations at the direction of legal counsel and works with legal counsel in the course of such investigation to provide guidance, recommendations and other assistance as requested by legal counsel. In such cases, the team member will report directly to legal counsel as opposed to team member’s leadership, and such work with legal counsel shall be confidential and protected from disclosure by the attorney client privilege and work protect protection.
Qualifications
Required
- Bachelor's Degree in Business, Human Resources, Labor Relations or a related field of study
- 10 years of relevant experience within human resources preferably at a highly matrixed or healthcare related organization
- 5 years of relevant experience managing human resources operations in an organization of size and complexity comparable to Corewell Health
- 5 years of relevant experience in a leadership role with a demonstrated ability to lead teams and manage budgets.
Preferred
- Master's Degree in Business, Human Resources, Labor Relations or a related field of study
- Doctorate Juris Doctorate
Physical Demands
- Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
- Waist to Waist > 5 lbs: Seldom up to 10 lbs
- Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
- Waist to Overhead > 5 lbs: Seldom up to 10 lbs
- Bilateral Carry > 5 lbs: Seldom up to 10 lbs
- Unilateral Carry > 5 lbs: Seldom up to 10 lbs
- Pushing Force > 5 lbs: Seldom up to 10 lbs
- Pulling Force > 5 lbs: Seldom up to 10 lbs
- Sitting: Frequently
- Standing: Occasionally
- Walking: Occasionally
- Forward Bend - Standing: Seldom
- Forward Bend - Sitting: Occasionally
- Trunk Rotation - Standing: Seldom
- Trunk Rotation - Sitting: Occasionally
- Reach - Above Shoulder: Seldom
- Reach - at Shoulder or Below: Seldom
- Handling: Occasionally
- Forceful Grip > 5 lbs: Seldom
- Forceful Pinch > 2 lbs: Seldom
- Finger/Hand Dexterity: Frequently
How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Corewell Health Southfield Center - 26901 Beaumont Blvd
Department Name
HR People Operations - Team Member Relations
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
8 a.m. to 5 p.m.
Days Worked
Monday to Friday
Weekend Frequency
N/A
CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.