Director, Strategy and Transformation Business Partner

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

As the Director, Strategy and Transformation Business Partner (STBP), you play a pivotal role in providing an unbiased and holistic view of digital & non-digital key initiatives to inform and orchestrate business strategy.

You partner closely with members of the Canadian Operations Leadership Team (COLT) to build and maintain a thorough understanding of the business objectives and what initiatives are necessary to drive key results.

What will you do?

The STBP team is responsible for guiding and aligning Canadian Operations' strategic planning, prioritization, and positioning of key initiatives to achieve strategic goals.

• Facilitate the Ops VP strategy cycle, and make recommendations on strategic plans, OKRs and roadmap of Key Initiatives to ensure focus on the right priorities.

• Ensure prioritized initiatives are setup for successful execution.

• Provide guidance on Key Initiatives during execution to ensure strong strategic alignment and continued momentum.

• Consistently recommend decisions and initiative trade-offs aligned with Canadian Operations' long-term strategy, balancing current needs and future ambitions.

• Engage partners across Canada, influencing decisions with key insights, formal recommendations, and strategic guidance.

How will you take Ownership?

• Ensure access and visibility of COLT OKRs. Provide strategic insights to ensure alignment between BUs & Cdn Ops.

• Ensure senior leadership teams align to the strategy planning cycle. Support development of strategies, OKRs and execution plans aligned to Cdn Ops strategy.

• Create frameworks and lead planning / prioritization sessions to bring leaders from strategy to execution. Drive partnerships to achieve shared objectives.

• Spearhead AVP+ meetings to understand challenges and frame problems for solutioning, including productivity & efficiency concerns.

• Ensure a holistic view on initiatives, collaborating with Business Leaders (AVP+), for strategic optimization.

• Partner with Business Architecture, Platform Owners, Tech Leads, Data Science, Analytics, OLP, and Automation for effective business delivery.

• Coordinate with the Cdn Ops Agile Portfolio Management (APM), actively contributing to strategic problem-solving discussions.

• Support Service Optimization Chapter members in discovery, root cause analysis, and solution design to address business problems.

What do you need to succeed?

Leadership & Strategy Experience

• Extensive experience facilitating strategic discussions/strategy development, and/or aligning business strategy holistically.

• Significant leadership experience with a deep understanding of insurance and/or wealth processes.

• Successful history of driving business optimization at a strategic level.

Communication & Collaboration

• Strong communication and collaboration skills, with experience supporting senior leadership teams

• Ability to lead and participate in strategic forums, sustaining momentum for ongoing engagement with partners & leaders.

• Proven track record of successful collaboration to deliver project/program implementation.

• Strong relationship management skills across broad range of stakeholder groups

• Ability to empathize with various stakeholder perspectives, contributing to a holistic decision-making process.

• Strong presentation skills, creating clear and compelling presentations or analyses to support decision-making.

Analytical & Problem-Solving

• Proven ability to think strategically and provide practical solutions aligned with broader business objectives.

• Strong analytical, problem-solving, and decision-making skills.

• Prior success in leading or analyzing complex business evaluations, demonstrating analytical understanding.

Process & Value

• Knowledgeable about engagement models with various enablement functions.

• Experience in improving business processes and utilizing appropriate tools & methodologies to identify priorities.

• Nuanced understanding of value, showcasing experience in analyzing and solving complex business problems while quantifying benefits.

Skills & Qualifications

• Independent, driven leader who can succeed in ambiguous contexts

• Excellent multitasking, prioritization, and time management skills.

• Robust understanding of business processes, particularly within insurance and/or wealth sectors.

• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

What's in it for you?

• Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.

• An environment of continuous learning, development, and improvement 

• Flexible Benefits from the day you join to meet the needs of you and your family

• In 2025, Sun Life ranked among the top 100 most sustainable global corporations by Corporate Knights for the 16th consecutive year, leading Canadian insurers.

• We’re also listed as one of the Best Workplaces for Women and Best Workplaces with Most Trusted Executive Teams

#LI-Hybrid

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.  

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

110,000/110 000 - 180,000/180 000

Job Category:

Business Analysis - Process

Posting End Date:

10/05/2026