The Regional Director position is focused on leading a branch of Sales Representatives, monitoring day-to-day operations and sales strategy as well as continuous employee training and development in the Troy office. Reporting directly to the VP of Sales, the Regional Director will act as an advocate and liaison for both their team and the management group, in addition to producing month over month growth. This position will be heavily involved in Full Truckload logistics services with oversight and knowledge of LTL freight.
Responsibilities:
Leading 3-5 direct reports at management level, 50-100 indirect reports at individual contributor level
Further develop branch reps industry knowledge and overall sales strategy
Meet and exceed monthly GP and P&L Goals
Responsibility for the recruitment of office staff; interviewing, employee on boarding, training and development
Ensure that each team member understands the primary functions of Echo's technology
Lead weekly coaching meetings
Develop lead generation ideas and strategies with each member
Dotted line to manage Operations and Carrier teams in Troy office
Monitor sales reps pipeline to ensure proper lead management
Speak with top customers to improve customer retention
Conduct monthly one on one meetings
Assist reps in creating a career path
Discuss motivational methods and tactics that will motivate individual reps
Create organizational plan for each rep to ensure they are managing time efficiently
Attend weekly management meetings, prepared to discuss successes and concerns
Lead IT release trainings with teams
Act as a liaison between reps and management, escalating an issue if the need arises
Ensure that customers are receiving client statements and invoices in a timely manner
Complete analysis and related ad hoc projects as requested by upper management
Qualifications:
Bachelor’s degree in business, supply chain/logistics or related field
Experience managing revenues of 50MM
Ability to handle branch revenue and headcount growth
5+ years managing a sales team
5+ years managing managers
5+ years industry experience within a brokerage, 3PL
Ability to manage between departments
Strong business development skills with history in both inside and outside sales
Experience in various modes of transportation (Truckload, LTL, Air/Ocean)
Ability to inspire, develop and manage a team
Excellent oral and written communication skills with the ability to interact at all levels
Experience managing successful customer relationships and track record of meeting and exceeding sales goals
Well versed in the domestic freight market
Understanding of industry terminology, methods, and procedures
Very organized and detail-oriented
Work environment/physical demands summary:
This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.
Benefits
For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.
Compensation