At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.
Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.
Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.
Director to lead People Analytics within the HR organization, partnering with the Technology Data team to reimagine and implement our People analytics, insights, visuals and validate our data. In addition to Analytics, awareness of AI and automation including Workday is helpful, as well as HR experience to be more effective in the analytics domain.The Director, People Analytics and HR Automation (CoE) is responsible for building and operationalizing the organization’s HR Technology, Automation, and Analytics Center of Excellence. This role drives digital transformation across HR by embedding automation, AI, and data-driven insights into the employee lifecycle — from hire to retire.
The Director will establish best practices, governance, and scalable solutions that enhance efficiency, empower HR and business partners with actionable insights, and deliver exceptional employee experiences. Acting as a bridge between HR, Technology, and the enterprise, this leader ensures the HR CoE delivers measurable impact through innovation, continuous improvement, and workforce intelligence.
Essential Functions
People Analytics & Insights
Build and lead the People Analytics CoE, responsible for developing and maintaining enterprise-level people data models, dashboards, and predictive insights.
Deliver data-driven insights and storytelling that guide strategic workforce planning, retention, inclusion, and engagement initiatives.
Partner with Finance, Strategy, and Business Units to align people metrics with organizational goals and drive evidence-based decision-making.
Governance & Standards
Establish governance frameworks, data integrity protocols, and responsible AI standards, in partnership with IT, to ensure ethical, transparent, and compliant use of HR data and automation.
Define data taxonomy, key metrics, and reporting standards to ensure consistency and accuracy across all HR and business dashboards.
HR Automation & Process Optimization
Lead the design, implementation, and governance of automation solutions that streamline HR operations, reduce manual workload, and improve service delivery (e.g., robotic process automation, self-service workflows, case management).
Partner with HR functional leaders (Talent, Total Rewards, Learning, HR Operations) to reengineer processes for scalability and consistency, ensuring automation aligns with policy, compliance, and employee experience goals.
Develop a roadmap for HR digital enablement, aligning automation and system enhancements with enterprise technology strategy.
Capability Building & Stakeholder Enablement
Serve as the HR Technology and Analytics thought leader, advising HRBPs and business leaders on automation and analytics opportunities.
Build organizational capability by partnering with the Learning and Development team to train HR teams on analytics literacy, digital tools, and automation adoption.
Partner with IT, Data, and Security teams to ensure integration, scalability, and compliance of HR systems and solutions.
Leadership & Culture
Lead, coach, and develop a high-performing team of HR technology, data, and process improvement professionals – either directly or indirectly via matrixed reporting.
Foster a culture of innovation, curiosity, and continuous improvement, empowering HR to deliver greater value through digital enablement.
Minimum Qualifications
Bachelor’s degree in Business Administration, Human Resources, Industrial-Organizational Psychology, Data Analytics, Information Systems, or a related field.
12+ years of progressive HR, analytics, or process transformation experience, with at least 3–5 years in leadership or CoE roles.
Proven success implementing HR technology, automation, or analytics solutions at scale.
Deep understanding of HR processes, data structures, and systems, particularly Workday ServiceNow HRSD or Case Management, etc..
Demonstrated expertise in people analytics tools (e.g., Power BI, Tableau, Visier) and automation platforms (e.g., UiPath, Power Automate).
Strong collaboration and stakeholder management skills; able to influence senior leaders and cross-functional teams through storytelling, impactful documentation and powerful presentations.
Drug and background screen.
Preferred Qualifications
Experience leading an HR or People Analytics Center of Excellence in a mid-to-large enterprise environment.
Familiarity with AI and machine learning applications in HR (e.g., predictive attrition, skill matching, career mobility).
Strong strategic and analytical thinking skills with the ability to translate data into actionable insights.
Exceptional communication and presentation skills, with a track record of influencing through insights and innovation, including influencing various levels of leadership, individual contributors and teams
Physical Requirements
Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.
Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor
Compensation
The base pay scale for this position in:
Phoenix, AZ/ Chicago, IL in USD per year is: $154,000 - $193,000.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.
This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.
Some of the Ways We Prioritize Your Health and Happiness
Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!
Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.
Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.