About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
The Four Seasons Hotel Jakarta is located in the Sudirman Central Business District (SCBD), one of the most prestigious areas of Jakarta, Indonesia. It provides easy access to corporate offices, shopping centers, and entertainment venues. Open since July 2016, Four Seasons Hotel Jakarta provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The hotel offers a range of rooms and suites designed with a blend of modern luxury and Indonesian culture. These accommodations are equipped with top-notch amenities and offer cityscape views. The hotel also supports Indonesian culture and art, with an extensive art collection on display and regular cultural events. Recent awards and honors include the Top 20 List for Hotels in Asia as voted by the readers of Conde Nast Traveler.
About the Role
The Director of Catering is responsible for leading the catering function to drive revenue growth, operational excellence, and exceptional guest experiences. This senior leadership role requires strong financial acumen, forecasting expertise, and the ability to manage high-performing teams while overseeing corporate, social, and wedding events in alignment with the hotel’s luxury brand standards.
Key Responsibilities
Leadership & Team Management
- Lead, mentor, and manage the catering sales and events team, fostering a high-performance culture focused on collaboration, accountability, and service excellence.
- Set clear performance objectives, conduct regular evaluations, and provide coaching and career development opportunities.
- Oversee staffing, training, and succession planning to ensure consistent service delivery across all event segments.
Sales, Revenue & Market Development
- Drive catering revenue through proactive solicitation and conversion of corporate meetings, conferences, social events, and weddings.
- Demonstrate strong corporate and wedding acumen, tailoring sales strategies, proposals, and experiences to each segment.
- Build and maintain strong relationships with corporate clients, wedding planners, event organizers, and key stakeholders.
- Lead all catering sales activities including lead management, contract negotiations, and event confirmations.
Financial Management & Forecasting
- Develop and manage catering budgets, revenue targets, and expense controls with strong financial discipline.
- Prepare and analyze forecasting reports, booking pace, month-end results, and market trends to support strategic decision-making.
- Partner with Sales, Marketing, and Revenue Management teams to establish pricing strategies, demand forecasts, and optimal space utilization.
- Work closely with the Director of Banquet Operations and Executive Chef to monitor and optimize Food & Beverage revenues, costs, and profitability.
Operational & Cross-Functional Excellence
- Collaborate with Chefs, Banquet Operations, AV teams, Front Office, and other departments to ensure seamless execution of all catering and group events.
- Oversee function space allocation, event logistics, and audio-visual requirements to maximize guest satisfaction and operational efficiency.
- Ensure all events meet brand standards, service expectations, and contractual commitments.
Market Intelligence & Compliance
- Monitor competitor activity and market trends, sharing insights with internal teams to support strategic planning.
- Ensure compliance with health, safety, and sanitation standards across all catering and event operations.
Key Competencies & Skills
- Proven leadership experience managing multi-functional catering or events teams
- Strong financial acumen, budgeting, and revenue forecasting expertise
- In-depth knowledge of corporate events and luxury wedding planning
- Excellent negotiation, relationship-building, and client management skills
- Analytical mindset with experience in reporting, forecasting, and performance optimization
What we offer:
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Complimentary Accommodation at other Four Seasons Hotels and Resorts
- Complimentary Employee Meals
- And many more!
Note : for Indonesian nationality only