Director, Merchandising Planning

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
 

Famehouse, a division of UMG, is the preeminent leader in merchandise & D2C solutions in music, defining & delivering the industry’s best-in-class service to connect artists with their fans. Established & headquartered in Philly, Famehouse powers merch and D2C for UMG’s labels, artists, and Bravado. Our success & culture is fueled by collaboration—both within FH and with our partners. We are passionate about the impact of D2C & merchandise for artists, providing a full-service solution to grow an artist’s owned business including strategy, creative, merchandising, fulfillment, customer service, technology, and more.

How we LEAD:

Famehouse, a division of Universal Music Group, is seeking a strategic and analytically driven Director of Merchandise Planning to support global merchandise planning and financial performance across our artist roster. This role will serve as a key partner to the VP of Product Merchandising, acting as the connective link between Merchandising and Finance to ensure disciplined planning, forecasting, and performance management.

The Director will be responsible for establishing planning frameworks, driving financial rigor across line plans, and enabling data-informed decision making across Direct-to-Consumer (DTC), U.S. Retail, International Retail, and Tour channels.

This role requires a strong combination of financial acumen, merchandising understanding, and cross-functional leadership.

How you'll CREATE:

• Establish scalable planning frameworks that improve forecast accuracy and drive revenue and margin performance.
• Enable data-driven merchandising decisions through reporting, insights, and financial analysis.
• Serve as a key partner to Finance and Merchandising, ensuring alignment on targets, risks, and opportunities.
• Bring structure and visibility to the merchandising business through consistent processes and performance tracking.

Financial Planning & Forecasting

• Partner with the VP of Product Merchandising and Finance to develop revenue forecasts, margin targets, and financial plans across artists and channels.
• Own and manage forecasting processes, including Open-to-Buy planning, demand forecasting, and scenario modeling.
• Monitor performance against plan, identifying risks and opportunities and driving corrective actions.
• Support long-range planning and budgeting processes.

Line Plan & Assortment Analytics

• Partner with Merchandising to ensure line plans are grounded in financial targets and performance expectations.
• Analyze assortment productivity, pricing architecture, and margin performance across categories and channels.
• Provide recommendations to optimize assortment mix, pricing, and inventory allocation.
• Support pre-season and in-season planning decisions through data and analysis.

Data, Reporting & Insights

• Build and maintain standardized reporting frameworks and dashboards across DTC, retail, international, and tour channels.
• Track and communicate key performance indicators (KPIs), including revenue, margin, sell-through, and inventory health.
• Deliver actionable insights based on sales data, consumer behavior, and market trends.
• Partner with analytics and data teams to enhance reporting capabilities and tools.

Cross-Functional Partnership

• Serve as the primary liaison between Merchandising and Finance, ensuring alignment on assumptions, targets, and performance.
• Collaborate with Supply Chain, Production, and Retail teams to align inventory, demand planning, and financial expectations.
• Support business reviews, providing clear narratives on performance and forward-looking risks and opportunities.

Process & Planning Excellence

• Establish and standardize planning processes, tools, and templates across the merchandising organization.
• Drive consistency in line planning inputs, financial assumptions, and reporting methodologies.
• Improve speed, accuracy, and transparency of planning across a growing global business.

Bring your VIBE:

• 8–12+ years of experience in merchandise planning, financial planning, or analytics within retail, fashion, consumer products, or entertainment.
• Strong financial acumen, including forecasting, margin analysis, and inventory planning.
• Experience working closely with merchandising and finance teams in a cross-functional environment.
• Advanced analytical skills with proficiency in Excel and data tools (e.g., Tableau, Looker, or similar).
• Ability to translate complex data into clear, actionable insights.
• Strong communication and stakeholder management skills.
• Experience building or improving planning processes and systems.
• Financial planning and forecasting
• Merchandise planning and analytics
• Data analysis and insight generation
• Cross-functional leadership and influence
• Process development and optimization
• Strategic thinking with operational rigor

Perks Playlist:

Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):

• Comprehensive medical, dental, and vision coverage

• Including 100% coverage for out-patient in-network mental health services

• Fertility coverage for eligible medical plan participants

• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)

• Student Loan Repayment Assistance and Tuition Reimbursement

• 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution

A variety of ways to prioritize much-needed time away from work including:

• Flexible Paid Time Off (PTO) for exempt employees

• 3-weeks PTO for non-exempt employees

• 2-weeks paid Winter Break

• 10 Company Holidays (including Juneteenth and Wellbeing Day)

• Summer Fridays (between Memorial Day and Labor Day)

• Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

Please note, UMG is not enrolled in E-Verify in California and New York, and cannot support employment of candidates whose employer must enroll in E-Verify, for example candidates on STEM-OPT.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

Job Category:

Merchandising

Salary Range:

$99,000 - $150,000

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  All candidates are encouraged to apply.