We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
As Director, IT Asset Purchasing & Compliance, you will be responsible for leading a team of IT Asset Management purchase & compliance professionals covering 225+ hardware and software vendors. Working with your team you will operate and enhance the next generation IT Asset Forecast-Request-Analyze-Procure lifecycle services to meet the current and future needs of the Bank’s risk posture, Banking Industry ITAM regulations, reporting standards and internal control standards. You will create an aggressive program to introduce AI and automation to the ITAM program to enable CIBC to be an industry leading ITAM practitioner. You will implement a new set of capabilities and metrics to measure and report on the success of the procurement & compliance program. Your team will provide management with trusted, lifecycle-aligned data that enables balanced decision-making, ensuring the right trade-offs between operational, strategic and risk optimization, and cost-effective technology investment. This role provides sophisticated analysis of complex business information and makes comprehensive recommendations to management including executives and business leaders. The role develops and sustains internal business-technology and external vendor relationships across the organization in and outside of technology, including negotiating and influencing opinion.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How you’ll succeed
Analytical Thinking & Data Insights – You will have strong knowledge of process automation, reporting and ITAM tools such as ServiceNow HAM/SAM Pro, SCCM, and other software discovery tools and use of advanced analytics to support licensing optimization and compliance initiatives. You will implement processes and controls to ensure that your team knows how to evaluate entitlement gaps, consumption trends, and compliance exposure across multiple vendors. Support investigations using advanced AI capabilities to enhance accuracy, predictions, and automation opportunities.
Partnership & Cross-Functional Collaboration - Engage regularly with Procurement, TO tech team, product owners, vendor management, technology teams and finance. Build strong relationships with internal stakeholders and enterprise vendors to ensure alignment for renewals, audits, licensing changes, and optimization initiatives. Represent ITAM confidently during reviews and discussions.
Licensing Governance & Operational Execution - Support daily operational Software Asset Management (SAM) activities, including entitlement validation, license reconciliation, software catalog accuracy, discovery reviews, configuration adjustments, and reporting. Maintain strong knowledge of key licensing models and provide guidance to technology and business partners.
Process Optimization, Reporting & Automation - Contribute to improving Hardware & Software asset management processes, enhancing data quality, implementing automation, and maturing AI-driven insights. Identify optimization opportunities and support cost-saving initiatives through accurate compliance tracking and consumption analysis.
Leadership – You will work with the broader team to set goals and motivate the team to achieve them. You can identify and remove barriers that slow or prevent the successful completion of team activities and key initiative deliverables. Maintain a strong communication network with the team, providing coaching and regular updates and direction on key objectives, priorities, business initiatives and performance standards.
Who you are
You can demonstrate experience. 7+ years of experience in IT Asset Management and related purchasing/compliance/procurement fields and the ability to work across multiple organizations within CIBC. You have experience working with Tier 1 Software Vendors (IBM, Oracle, OpenText, Microsoft, etc..) and are familiar with a variety of hardware procurement and software license models. You have strong self-planning skills sufficient to plan your own and team assignments according to general work plans; ability to multi-task, plan and meet timelines. You have strong written and oral communication and maximize efficiencies, processes, and systems to meet CIBC business goals.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because it's the right thing to do. Help meet business goals by providing better service and value. Focus on each client experience and make every interaction meaningful. Establish and maintain healthy working relationships with business partners and peers. Develops trusted advisor relationships and provide valued consulting advice to facilitate the effective management of the hardware and software maintenance expenses.
You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
Values matter to you. You bring your real self to work, and you live our values – trust, teamwork and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 32nd FloorEmployment Type
RegularWeekly Hours
37.5Skills
Agile Thinking, Business Requirements Analysis, Communication, Critical Thinking, Domain Knowledge, Operational Efficiency, Problem Solving, Process Design, Python (Programming Language), Technical Writing