Director I, Technical Assistance

Who We Are 

The Center for Employment Opportunities (CEO) provides employment services to people recently released from incarceration. Across the United States, 8,000-9,000 people participate in CEO each year, transitioning to employment that supports themselves, their families, and their communities.

What began as a demonstration project of the Vera Institute of Justice in the 1970s to address employment barriers facing the formerly incarcerated following release in New York City has grown into the leading reentry employment organization in the country, where over 30,000 formerly incarcerated individuals have secured full-time employment since 1996.

Who You Are

• You have at least 6+ years of experience in policy or programming related to workforce, public benefits and criminal justice
• You have experience designing and delivering capacity-building programs or technical assistance at scale
• You have familiarity with SNAP E&T, WIOA, or other public workforce funding programs and service delivery infrastructure
• You have experience in research and data analysis as well as using findings to inform perspective and decision-making for the organization
• You have experience managing large-scale projects, including setting goals, defining deliverables, overseeing timelines, and ensuring accountability to outcomes
• You are eager to apply your experience and skill set within a fast-paced, mission-driven, and social justice-minded nonprofit organization 
• You are an outstanding communicator, able to communicate clearly and concisely verbally and in writing and to tailor your communication style to various stakeholders
• You can build relationships with public agencies, community-based organizations, and high-level public officials to develop, implement, and promote new programs and projects
• You can drive results both independently and as part of a team, all while working remotely with a geographically dispersed team
• You can work seamlessly across departments to align goals, resolve challenges, and drive organizational initiatives
• You demonstrate the ability to translate organizational priorities into actionable strategies
• You can center equity, dignity, and inclusion in decision-making and partnership development.

What You’ll Be Responsible For

Key responsibilities of the Director I, Technical Assistance include but are not limited to:

Intermediary Services & Platform Development

• Lead CEO’s strategy to deliver technical assistance and intermediary services to partners including onboarding, compliance oversight, and fiscal and data reporting.
• Set performance expectations and ensure continuous improvement across technical assistance and intermediary portfolios.
• Identify budget needs and resource allocation for TA and intermediary initiatives.
• Supervise development and execution of technical assistance engagements (e.g., SNAP Employment & Training and others) for partners.
• Oversee expansion and improvement of CEO’s intermediary contracting structure, including collaboration with CEO’s Central, Finance & Legal and Compliance teams
• Coordinate cross-functional efforts with IT to scale and sustain CEO’s resource center offerings, digital learning and AI content.
• Ensure effective and timely services for technical assistance and intermediary engagements.

Partnerships and Ecosystem Strategy

• Create and launch a scalable intermediary and technical assistance model and strategy including standardizing an approach, creating replicable tools, forms and pricing structure. 
• Identify and propose  partnerships and opportunities CEO pursues within the TA and intermediary space.
• Build buy-in among external partners to establish a portfolio of organizations receiving technical assistance or intermediary services from CEO, and monitor outcomes and fidelity to core program components.
• Support CEO’s technical assistance and intermediary services  by coordinating with internal experts to create tools and training for reentry and workforce partners.
• Lead strategy and relationship development with workforce, reentry, and public system stakeholders across new and existing geographies.
• Assess opportunities to expand CEO’s reach in new states via intermediary, technical assistance/ advisory, or direct service models.
• Lead efforts to influence system change at the state level by shaping policy and funding infrastructure in collaboration with government partners.
• Represent CEO in public forums, conferences, coalitions, and field-building conversations nationally.

Organizational and Team Support

• Support the development and implementation of CEO’s strategic plan 
• Supervise and support a team of staff and consultants delivering CEO’s TA, intermediary, and expansion work.
• Contribute to CEO’s organizational planning, impact tracking, and platform strategy development.
• Engage national resources in message development in collaboration with CEO’s External Affairs team
• Represent CEO in the community and sector by leading presentations, serving as a panelist at summits and conferences, and hosting webinars as needed  
• Attend trainings, conferences and other meetings that help further inform CEO’s technical assistance, intermediary and policy strategy
• Other duties as assigned.

Compensation and Benefits 

We offer a comprehensive compensation and benefits package that reflects how much we value our people. Our benefits include medical, dental, and vision coverage with competitive contributions, health reimbursement and flexible spending accounts, and paid parental leave to support families. We invest in your future with a retirement plan that includes employer contributions, along with free financial wellness coaching and resources for mental health and wellbeing through our Employee Assistance Program. 

We also recognize the importance of balance and rest. That’s why we provide a robust paid time off package — including 20 vacation days, 12 sick days, 12 paid holidays, 2 personal days, and 1 floating holiday.

Beyond benefits, CEO fosters a culture of learning, connection, and teamwork. From our affinity group program and lunch-and-learns and team outings, we create opportunities to grow, share, and build community together.

This is an exempt position with a tiered compensation system designed to ensure fairness, market alignment, and equity across our geographical territories. CEO’s salary structure consists of multiple tiers, with ranges determined based on the cost of labor in specific markets.

 

For this role, the salary range falls within the overall range $98,300-$130,000. CEO’s current salary tiers are structured as follows:

• Tier 1: $118,000-$130,000
  
• Tier 2: $108,200-$119,000
• Tier 3+: $100,800-$111,000
• Tier 3: $98,300-$108,000

CEO’s pay philosophy is centered on experience and internal equity, meaning that individuals with less experience typically start at the lower end of the entry salary ranges above. Higher salary placement is usually reflective of the additional comparable experience, expertise, skills, and contributions employees bring from similar roles. This approach ensures compensation aligns with an employee's background while providing room for growth within the salary range.

More About Us

Center for Employment Opportunities believes that everyone deserves the chance to shape a stronger future for themselves, their families, and their communities. People who are justice involved are highly encouraged to apply for vacant positions at all levels. CEO is committed to the CROWN Act, and creating an open space where our employees can present as their true authentic selves.

All qualified applicants will be considered for employment without unlawful discrimination based on race, color, religion, national origin, sex, age, gender, gender identity, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, current employment status, caregiver status, or any other category protected by federal, state, or local law. We value diverse experiences, including with regard to educational background and justice system contact.

Please note that due to the volume of resumes received, we are unable to contact each applicant regarding the status of each position or reply to candidates' inquiries via phone or email.