Director, Global Distribution & Inventory

Your Role

We’re looking for a working manager to join our Hardware team as the Director, Global Distribution and Inventory, where you will be responsible for maintaining command of our product availability at all times. This role is accountable for developing, managing, and maintaining our global logistics and fulfillment network to ensure we consistently meet our delivery SLA targets. As this Director will represent the Hardware Business Unit with senior leaders, you will be expected to be working from our HQ for a majority of the time and be based in the Lincoln or Omaha area.

In this role you will:

• Global Distribution Strategy and Oversight. You'll own the primary point of contact for supporting the Sales organization within the Hardware Operations team, which includes expansion and sales strategy. This includes managing the global expansion process and providing risk assessments for product export to new international destinations in partnership with Sales.
• Inventory Management and Oversight. You will develop appropriate inventory management criteria, work with finance to understand discrepancies in inventory counts, and act as an escalation point for availability issues.
• Kitting, Fulfillment, and Reverse Logistics. You’ll recommend appropriate fulfillment partners, ensure they can execute domestic and international shipments, and work with other teams to develop and maintain kitting and provisioning capabilities. You will also maintain the reverse logistics process, determining an optimized repair and refurbishment strategy with Manufacturing and Supply Chain management partners.
• Team Development. You'll be overseeing the full Logistics team, including direct reports, interns, the Receiving Specialist, and the Customs Clearance Specialist. You will provide coaching, mentorship, and career development assistance.

Office-only/required days in office: This role requires 3-5 days in the office per week, so we're currently considering candidates who live within a commuting distance of our headquarters in Lincoln or our office in Omaha.

Must-Haves

• Experienced in International Hardware Distribution. You’re familiar and knowledgeable with planning global logistics, and have worked with manufacturing operations for five or more years.
• Clear Communicator. You possess clear, concise, honest, and polished communication skills, both internally and externally. You can also adjust your communication style to various audiences, including third parties and C-Level executives.
• Player-Coach. You’re skilled in strategic thinking and planning but aren’t afraid to “lead by example” and get your hands dirty as you build processes. You know how to coach a team, helping them achieve their goals and focusing on the bigger team picture.
• A collaborator. You connect with teams across the organization to enable efficient solutions for customers and drive impact for the business.
• Organized and Accountable. You have the ability to meet deadlines and commitments, and you follow through with communication to key stakeholders.

Nice-to-Haves

• Strong Negotiator. You have strong negotiation skills.
• ERP development experience. This role will be heavily involved in guiding new business processes, and reporting and participating in the rollout of our ERP system.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. 
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.

Compensation