Director, Financial Crime Managed Services (Crypto) - Phoenix, AZ / Highland Hills, OH

Job Description:

We are AML RightSource, the leading technology-enabled managed services firm focused on fighting financial crime for our clients and the world. Headquartered in Cleveland, Ohio, and operating across the globe, we are a trusted partner to our financial institution, FinTech, money service business, and corporate clients. 

Using a blend of highly trained anti-financial crime professionals, cutting-edge technology tools, and industry-leading consultants, we help clients with their AML/BSA, transaction monitoring, client onboarding (KYC), enhanced due diligence (EDD), and risk management needs. 

We support clients in meeting day-to-day compliance tasks, urgent projects, and strategic changes. Globally, our staff of more than 7,000 highly trained analysts and subject matter experts is the industry's largest group of full-time compliance professionals. Together with our clients, we are Reimagining Compliance.

About the Position

Location: Phoenix, AZ or Highland Hills, OH (Hybrid)

Experience: 18+ Years | Sector: Crypto Compliance, Digital Assets, AML, Managed Services, Risk & Advisory

The Opportunity: Reimagining Crypto Compliance

Join AML RightSource, the global leader in managed services and expert solutions transforming how financial crime is prevented across both traditional finance and the rapidly evolving digital‑asset ecosystem. As a Director within our Financial Crime Managed Services group, you will shape high‑impact, multi‑jurisdictional programs for top‑tier crypto exchanges, Web3 platforms, digital asset custodians, and hybrid FinTech/financial institutions.

You will drive innovation in crypto compliance operations, lead large‑scale delivery teams, and partner directly with C‑suite and executive stakeholders to elevate the industry’s most complex on‑chain financial crime programs.

Quick Impact & Rewards

• Flexibility: Hybrid, with strategic on-site collaboration at our Phoenix, AZ or Highland Hills, OH hub. Occasional on-site work may be required based on business needs.
• Scale: Lead and oversee complex crypto and AML operations across Transaction Monitoring (on‑chain & off‑chain), KYC/KYB, EDD, blockchain analytics, sanctions screening, and investigations programs.
  Direct large delivery environments of 100–200+ professionals across jurisdictions, ensuring full alignment with SLAs, KPIs, KRIs, risk frameworks, and global digital‑asset regulatory expectations.
• Leadership: Serve as a senior executive‑level leader and trusted advisor for high‑growth crypto and FinTech clients. Mentor Senior Managers, Managers, and Analysts while setting the standard for operational excellence, regulatory compliance, and innovation in digital‑asset financial crime programs. Lead strategic initiatives that elevate our Managed Services business and influence the future of crypto compliance delivery.

Core Responsibilities

Operational Leadership

• Lead large‑scale crypto and traditional AML/CTF operations, including on‑chain transaction monitoring, blockchain analytics reviews, wallet risk scoring, KYC/KYB, EDD, sanctions screening, and investigations.
• Ensure strict adherence to SOWs, SLAs, KPIs, KRIs, and governance frameworks across all digital‑asset and hybrid compliance programs.
• Oversee end‑to‑end quality controls, escalation management, risk mitigation, and regulatory alignment for complex crypto‑risk portfolios.
• Review and approve deliverables such as investigative reports, SAR filings, regulatory documentation, blockchain investigative summaries, and client presentations.
• Drive continuous improvement through process optimization, automation opportunities, capacity planning, and integration of crypto‑native technologies.

Client Relationship Management

• Serve as the Executive Delivery Lead for strategic crypto exchange, Web3, and FinTech clients, owning relationship management and program success.
• Lead executive‑level meetings, risk reviews, strategic roadmapping discussions, and regulatory preparedness sessions.
• Partner with client leadership to identify opportunities to expand managed services in areas such as blockchain investigations, sanctions compliance, fraud mitigation, and digital‑asset risk scoring.
• Communicate program performance, risks, operational insights, and transformation recommendations to senior stakeholders across jurisdictions.

Team Leadership & Development

• Lead and mentor large teams of 100–200+ compliance professionals, including Senior Managers, Managers, Team Leads, Analysts, and SMEs.
• Develop talent pipelines and training programs focused on crypto compliance, blockchain forensics, digital‑asset risk typologies, and emerging regulatory standards.
• Promote a culture of excellence, innovation, diversity, and continuous learning across all teams and service lines.
• Drive operational readiness, staff development, succession planning, and workforce optimization to support rapid scale and evolving client needs.

Business & Financial Management

• Oversee project budgets, financial forecasting, resource allocation, staffing strategies, and profitability management for large, multi‑layered engagements.
• Ensure billing accuracy, invoicing timelines, and compliance with commercial agreements.
• Partner with senior leadership to refine managed services strategy, strengthen delivery frameworks, and support new service offerings within digital assets and financial crime.

Required Qualifications

• 18+ years of AML/Financial Crime experience with deep expertise in crypto/digital‑asset compliance, blockchain analytics, and on‑chain investigations.
• Proven leadership running large‑scale delivery environments with 100–200+ team members across multiple geographies.
• Background in advisory consulting, acting as a strategic advisor to senior client stakeholders.
• Strong command of crypto AML/CTF, VASP requirements, digital‑asset risk typologies, wallet attribution concepts, and blockchain tracing methodologies.
• Expertise in global regulatory frameworks (BSA/AML, OFAC, FATF Travel Rule, EU MiCA, FinCEN guidance, and other emerging digital‑asset policies).
• Demonstrated success advising senior client stakeholders, regulators, and cross‑functional executive teams in high‑risk, high‑growth environments.
• Exceptional communication, analytical, operational design, and problem‑solving skills.
• Bachelor’s degree required; CAMS, CCAS, CRC, MBA, or other advanced certifications preferred.
• Highly collaborative, adaptive, and able to drive change in fast‑paced environments.
• Ability to travel based on client and internal business needs.

Preferred Qualifications

• Experience with Managed Services delivery models, operating crypto managed services, or blockchain investigative programs.
• Familiarity with BSA/AML, OFAC, and global AML regulations.
• Background in banking, FinTech, or large consulting firms.
• Strong understanding of fraud patterns, sanctions evasion typologies, darknet activity, and illicit finance trends in digital assets.
• Entrepreneurial mindset with proven ability to innovate, influence change, and lead transformation initiatives within rapidly evolving regulatory and technology landscapes.

AML RightSource is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  

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