Location(s):
United States of AmericaCity/Cities:
AtlantaTravel Required:
00% - 25%Relocation Provided:
YesJob Posting End Date:
March 9, 2026Shift:
Job Description Summary:
Position Overview
The Director, Finance – Foodservice Operations/Customer Service plays a critical role supporting the financial performance and strategic initiatives of the Foodservice and Customer Experience organizations within North America Supply Chain. This role partners closely with Foodservice Operations and Customer Service to deliver robust financial modeling, capital investment analysis, and decision support.
The position is responsible for providing end-to-end financial insights related to Foodservice Operations, with a strong focus on dispenser capital expenditures, operational cost drivers, and customer-facing initiatives. The role requires deep analytical capability, strong business partnership skills, and the ability to translate complex financial data into actionable recommendations that support growth, efficiency, and customer satisfaction.
Key Responsibilities
Financial Modeling & Strategic Analysis
Develop and maintain financial models to support Foodservice Operations planning, scenario analysis, and strategic initiatives.
Perform sensitivity, ROI, and payback analyses to inform investment decisions and operational trade-offs.
Provide ad hoc modeling and analytics to support business cases, productivity initiatives, and Customer Experience programs.
Dispenser CapEx & Investment Management
Lead financial support for dispenser Capex planning, including annual plans, long-range outlooks, and forecast updates.
Partner with Supply Chain, Customer Experience, and Engineering teams to evaluate capital investment proposals, ensuring alignment with financial return thresholds and strategic priorities.
Track and analyze Capex performance versus plan, highlighting risks, opportunities, and mitigation actions.
Support governance processes related to capital approvals, post-investment reviews, and performance tracking.
Foodservice Ops & Customer Service Finance Support
Act as a key finance partner to Foodservice Operations and Customer Service leaders, providing insights on cost drivers, service levels, and financial performance.
Support P&L-related analysis for Foodservice Ops, including cost-to-serve, maintenance, and service-related expenses.
Deliver actionable insights that balance operational efficiency with customer experience outcomes.
Planning, Reporting & Communication
Support FP&A processes related to Foodservice Ops, including budgeting, forecasting, and performance reviews.
Prepare clear, executive-ready presentations and materials that communicate financial insights, risks, and recommendations.
Collaborate with Finance Hub and cross-functional partners to ensure data accuracy, consistency, and timely delivery of insights.
Education Requirements
Minimum Required: Bachelor’s Degree in Finance, Accounting, Economics, or related business discipline (or equivalent experience)
Preferred: MBA and/or CPA
Related Work Experience
8–12 years of experience in Finance, FP&A, or Supply Chain Finance, with a strong emphasis on financial modeling and investment analysis
Experience managing or supporting capital expenditure planning and governance processes
Prior experience partnering with Operations, Supply Chain, or Customer Experience organizations preferred
Management or project leadership experience preferred
What We’ll Do For You
Skills:
Pay Range:
$148,000 - $169,000Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:
30Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.