Director, Enterprise Data Analytics

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

Reporting to the Sr. Director, Enterprise Client Data Management & Strategy, the Director, Enterprise Client Data Strategy & Insights will play a critical leadership role in shaping the direction and success of CIBC’s enterprise platforms, including EDGE, ECIF, and CIW. You will provide business direction, advice, and support for key decisions and recommendations that impact these platforms, ensuring alignment with the bank’s strategic priorities.

As a trusted advisor and subject matter expert, you will deliver highly specialized analytics, consultation, and assistance to influence and lead the development of strategies and programs that advance our enterprise data platforms. Your work will directly enable CIBC to leverage data as a strategic asset, driving innovation, operational efficiency, and enhanced client experiences.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote

How you will succeed

• Business Direction & Strategic Support- Lead, advise, and support key decisions and recommendations for enterprise platform initiatives, ensuring business objectives are met and platforms are optimized for performance and scalability. Analytics & Insights- Provide highly specialized analytics and consultation, leveraging advanced data analysis (including SQL) and data visualization to communicate complex insights and guide strategic roadmaps for EDGE, ECIF, CIW, and related platforms.
• Cross-Functional Leadership- Collaborate with Technology, Information Security, AML Compliance, and other cross-functional partners to ensure platform initiatives meet infrastructure, privacy, data governance, and technological requirements.
• People Management & Leadership- Create and sustain a high-performing, inspired workplace consistent with CIBC’s values. Champion coaching, recognize great work, manage career and succession planning, and attract/develop top talent.
• Strategic Thinking- Take a holistic view of client data and enterprise platform initiatives. Provide insights, recommendations, and direction informed by CIBC’s vision, business needs, KPIs, and industry trends.
• Operations Management- Oversee day-to-day business operations of ECIF, EDH, and EDGE. Ensure client escalations are resolved quickly and accurately, monitor exception reports, identify trends, and address system defects or bugs efficiently.
• Governance & Stewardship- Act as a delegate data owner or data steward, directing governance for priorities, objectives, and platform enhancements in partnership with lines of business and technology teams.

Who You Are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• Your influence makes an impact.  You know that relationships and networks are essential to success.  You inspire outcomes by making yourself heard.
• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results. Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

• You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact. You are a bold and accountable leader. You have experience developing and implementing strategic team goals. You have experience coaching employees and driving successful team performance.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-TA 
 

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 21st Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Analytical Tools, Business Acumen, Collaboration, Collaborative Communications, Communication, Data Governance, Data Stewardship, Decision Making, People Leadership, Problem Solving, Project Management Leadership, Strategic Leadership